{"id":4208912,"url":"https://alion.io/job/dellent-consulting-application-support-and-project-coordinator","title":"Application Support and Project Coordinator","company":{"id":3807099,"name":"Dellent Consulting","domain":"dellentconsulting.com","url":"https://alion.io/company/dellent-consulting","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Jira","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T00:25:07Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"This project is part of the business investment banking and financial services area, that currently has its technological hub in Portugal and is working on the development of innovative solutions and support for all operations related to the business.\nWe are looking for an Application Support and Project Coordinator to work in this project in Lisbon or Porto (Hybrid).\nResponsibilities:\nCoordinate projects, enhancements and releases for financial applications;\nManage tickets, backlogs and reporting in Jira, and maintain application documentation in Confluence;\nCoordinate incidents, particularly during month-end and year-end closes, analyse application and batch logs, and support technical diagnosis with development teams;\nEnsure compliance with change management, audit and control processes, and support the UAT-to-QUALIF-to-PROD cycle through Finance team sign-off.\nRequirements:\nExperience with DevOps tools and the ability to read logs and code, including Java, Python or shell scripts;\nSolid project management experience, ideally in banking or financial IT;\nStrong command of Jira and Confluence;\nKnowledge of ITIL and financial processes such as month-end close and regulatory reporting;\nExperience with scheduling tools such as Control-M or similar, and monitoring solutions, is an asset;\nITIL, PMP or Agile certifications are an asset;\nAvailability for occasional on-call duty on weekends or weekdays during month-end closing periods;\nAn organised, proactive and rigorous approach to following company standards;\nFluency in Portuguese and English is mandatory;\nFrench is a strong asset.\nWhat can you expect from us?\nHealth insurance;\nA personalised training plan, with a dedicated budget to invest in the courses and skills you want to develop;\nRegular feedback and ongoing support to help you grow professionally;\nTeam events every semester, internal giveaways, birthday gifts, baby kits, an employee referral programme, and exclusive discounts with our 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