# Client Account Manager, Freight Forwarding

Mandate: Reporting to the Director, Client Account Manager plays a key role in supporting the ongoing development and retention of both existing and prospective Delmar customers. This position is responsible for maintaining strong and effective communication with clients, both written and verbal, to ensure a high level of customer satisfaction. Key responsibilities include identifying client needs problem solving, responding to inquiries in a timely manner, and proactively offering solutions, insights, and recommendations to address customer challenges. The Client Account Manager is also responsible for upselling and cross-selling Delmar’s services, maintaining and retaining a dedicated book of business. Key Responsibilities of an Account manager: Customer Relationship Management Act as the main point of contact for assigned accounts. Build and maintain strong relationships with key stakeholders. Understand customer business objectives, challenges, and supply chain requirements. Conduct regular business reviews and performance meetings. Monitor customer demand patterns and forecasts. Manage exceptions, and urgent customer requests. Collaborate with origin offices, procurement

- **Id**: 3746531
- **Url**: <https://alion.io/job/delmarcargo-client-account-manager-freight-forwarding>
- **Role**: Marketing
- **Role family**: Marketing
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Chicago, United States, New York, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-23T00:00:00Z
- **Employer posted date**: 2026-10-23
- **Last verified at**: 2026-11-10T11:22:24Z
- **Board verified**: yes
- **Days open**: 18
- **Description format**: text
- **Description chars**: 3242
- **Description truncated**: no
- **Benefits**: Professional development
- **Relocation offered**: no
- **Industries**: Freight Forwarding, Transportation & Logistics, Logistics, Supply Chain

## Company

- **Id**: 3812752
- **Name**: Delmarcargo
- **Domain**: delmarcargo.com
- **Url**: <https://alion.io/company/delmarcargo>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

## Trust

- **Level**: ok
- **Days open**: 18

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: Italian; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-04T13:33:47Z

## Liveness

- **Score**: 59
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.788
- **P room**: 0.75
- **Age days**: 18
- **Expected fill days**: 25
- **Reasons**: conf:0, win:late
- **Computed at**: 2026-11-10T06:52:35Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.