{"id":3704999,"url":"https://alion.io/job/deloitte-associate-director-payroll-delivery","title":"Associate Director, Payroll Delivery","company":{"id":272,"name":"Deloitte","domain":"deloitte.com","url":"https://alion.io/company/deloitte","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Finance","role_family":"Finance","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T20:46:53Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T00:00:13Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Connect to your Industry\nPayroll Operate (delivery) is a growth area for Deloitte and our Payroll & Workforce Management specialist team are at the heart of it. Sat within the Global Employer Services group, Payroll & Workforce Management (PWFM) is made up two key pillars: Payroll Operate and Payroll Advisory.\nOur Payroll Operate team is a group of experts who specialise in providing a comprehensive range of payroll compliance and related advisory services.\nOur team is dedicated to delivering fully managed payroll outsourced services to clients across all industries and business sectors. Our Payroll Operate services include UK domestic, UK expatriate and global (multi-territory) payroll.\nWe understand that our clients rely on us to be a reliable and trustworthy partner in delivering payroll to their employees and our payroll services are often delivered alongside broader Deloitte services such as business tax or global mobility.\nAt the heart of our process is the satisfaction of our clients and their employees. We strive to ensure that each employee receives the right payments at the right time, with all the necessary reporting in place. Our team is committed to providing a seamless and efficient payroll service that meets the needs of our clients and their employees.\nWe understand that payroll compliance can be complex and time-consuming, which is why we offer a range of advisory services to help our clients navigate the ever-changing landscape of payroll regulations.\nOur team is always up-to-date with the latest developments in payroll compliance, ensuring that our clients remain fully compliant with all relevant legislation.\nConnect to your career at Deloitte \nDeloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.\nWhat brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.\nConnect to your opportunity\nAssociate Directors take the lead on supporting and delivering key parts of our client services. The role is critical to the successful delivery of our Payroll Operate business.\nAs an Associate Director you will use your commercial awareness and professional expertise to deliver the best possible experience and outcomes for our clients.\nYou will have an opportunity to work with Partners and Directors in the business and support various teams across the firm and will be expected to proactively identify innovative solutions for your clients and pursue new business development opportunities by utilising your networks and market knowledge.\nYou will be either a people manager or act as a coach or team player and enjoy sharing your knowledge and expertise with others, as well as continuing to build your own technical expertise or specialism.\nResponsibilities include:\nOwnership, management and leadership of client payroll portfolio to include client relationship, risk management, financials (client billing and cash collection), oversight of work delivery including appropriate sign-off.\nPayroll Operate team leadership role, collaborating closely with other Associate Directors, Directors and Partners.\nDeveloping new client relationships, expanding existing client relationships and leading market and bid activity for Payroll\nOperate opportunities, including selling the breadth of PWFM services.\nEnsuring that all Deloitte and regulatory standards and processes are adhered to for all deliverables.\nPlays an active role in the Payroll Operate business, inputting into the design of the future strategy and its execution.\nOpportunity to support the Payroll Advisory team with payroll consulting projects utilising pre-existing skillsets and experience.\nPlaying an active role at client seminars and with the production of marketing materials.\nTraining, development and mentoring of team members, including new intake of Analysts (Graduates and Brightstarts) and Consultants.\nConnect to your skills and professional experience\nCIPP or similar qualified or equivalent experience.\nExcellent UK domestic technical knowledge with good level of Expatriate experience.\nExperience of being part of or managing a payroll work stream within Professional Services company, or a large Bureau (client-facing or internal).\nUnderstanding of operational payroll within a large organisation or payroll vendor.\nExperience of the full annual payroll cycle.\nExperience of being part of a team to successfully deliver payroll compliance, payroll projects and deliverables, including scoping, planning, reviewing and achieving sign-off.\nStrong technical drafting skills and verbal communication skills.\nEffective prioritisation management and organisational skills.\nExcellent attention to detail.\nStrong team-player.\nKnowledge and understanding of payroll business processes.\nWorking with 3rd parties, including payroll vendors.\nAnalytical skills used to derive insight from complex and varied information sources and the ability to input into the creation of sound recommendations.\nExcellent written and verbal communication skills including presentations, meeting minutes, workshop participation, business and report writing - capable of playing an active role in pre-sales and bid development.\nConnect to your business - Tax\nInnovation and tax consultancy may not seem to go together, but that’s exactly what you’ll find at Deloitte. We’re constantly seeking the new and working together to push the limits of what’s possible. Discover a new kind of tax career that you can make your own.\nGlobal Employer Services (GES)\nGlobal Employer Services is a 1,000-strong award-winning, relationship-focussed business. We focus on the risk and regulatory agenda, delivering long-term value to our clients. Our clients range from high-net-worth individuals and highly ambitious start-ups to a large number of FTSE 100 and 250 companies, with significant global footprints.\nPersonal independence\nRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.\nConnect with your colleagues\n\"You never have to do it all on your own here. It’s great to know that we’re all in it together; we’re much stronger that way and it’s healthier for everyone too.\" -Anita, Tax Consulting\n\"The beauty of Deloitte is that we're so big and diverse you can easily surround yourself with people who complement your style to create highly effective teams together.\" -Chris, Tax Consulting\nOur hybrid working policy\nYou’ll be based in Birmingham, Bristol, Manchester, or Reading with hybrid working.\nAt Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.\nOur commitment to you\nMaking an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.\nWe want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.\nYour expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.\nConnect to your next step\nA career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. 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