# Bilingual Remote Contact Centre Agent

Job Type: Independent Contractor Employer: Procom Reference code: 135597 Primary Location: Anywhere in Canada (remote) All Available Locations: Burlington, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB -- Do you have customer service or contact centre experience? Do you have a strong interest in Indigenous subject matters? Are you seeking project-based work? Join our roster to participate in projects in our Managed Contact Centre space! What will your typical day look like? Deloitte’s OperateNext Managed Contact Centre group is actively seeking resources with customer service and/or contact centre experience to assist with upcoming projects in our Managed Contact Centre. You will work independently and remotely as part of a dynamic front-line services group of customer service professionals. As an independent contractor or temporary employee on this team, project work will vary but tasks will include: Collaborating with your contact centre and help desk teams t

- **Id**: 3268414
- **Url**: <https://alion.io/job/deloitte-canada-bilingual-remote-contact-centre-agent>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Toronto, Canada
- **Countries**: CA
- **Hiring countries**: CA
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-26T10:34:20Z
- **Employer posted date**: 2026-10-26
- **Last verified at**: 2026-11-14T16:35:43Z
- **Board verified**: yes
- **Days open**: 19
- **Description format**: text
- **Description chars**: 6622
- **Description truncated**: no
- **Benefits**: Equity, Flexible schedule
- **Relocation offered**: no

## Company

- **Id**: 1049392
- **Name**: Deloitte Canada
- **Domain**: deloitte.ca
- **Url**: <https://alion.io/company/deloitte-ca>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: SuccessFactors

## Remote working hours

- **Label**: EST
- **Utc offset min**: \-5
- **Utc offset max**: \-5

## Salary

- **Min**: 20
- **Max**: 22
- **Currency**: CAD
- **Period**: hour
- **Usd annual**: 32000

## Trust

- **Level**: ok
- **Days open**: 19

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Hiring locations

- **Canada** — Iso: CA; Kind: country

## Lifecycle

- Event: open; At: 2026-10-26T10:34:20Z

## Liveness

- **Score**: 40
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.734
- **P room**: 0.55
- **Age days**: 18
- **Expected fill days**: 14
- **Reasons**: conf:22, velocity, win:tail, comp:brand
- **Computed at**: 2026-11-14T05:58:10Z

## Pay

- **Stated usd annual**: 32000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.