{"id":2530803,"url":"https://alion.io/job/deloitte-central-europe-it-application-specialist","title":"IT Application Specialist","company":{"id":4401342,"name":"Deloitte Central Europe","domain":"deloittece.com","url":"https://alion.io/company/deloittece","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgrade, Serbia"],"countries":["RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-14T12:40:17Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-25T22:57:05Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Description & Requirements\nWho we are looking for\n1-2 years of experience supporting enterprise IT applications, including application support, system administration, or development activities; alternatively, prior experience in an IT support role involving ticket handling and customer interaction. \nExperience with SAP ERP, preferably SAP HCM, is considered an advantage. \nBachelor’s degree or equivalent practical experience. \nProven experience working with functional, technical, and testing documentation. \nStrong analytical and problem-solving skills, with the ability to investigate issues across integrated systems. \nExcellent collaboration and interpersonal skills, with a service-oriented and client-centric mindset. \nStrong verbal and written communication skills in English. \nCommitment to quality, reliability, and continuous improvement in line with Deloitte OneIT standards.\nNice to have:\nExperience working in a shared services or global IT support environment. \nExposure to HR systems integration, interfaces, or data reconciliation processes. \nFamiliarity with ITSM / ticketing tools (e.g., ServiceNow or similar). \nBasic understanding of SAP HCM modules (e.g., Personnel Administration, Organizational Management, Payroll integrations). \nExperience supporting or participating in IT projects, system upgrades, or process improvements. \nInterest in developing deeper expertise in HR IT applications and enterprise systems.\nYour future role\nProvide day-to-day application support for SAP HCM within the Deloitte HR systems landscape, working according to priorities defined by the ticketing solution.\nAnalyze, troubleshoot, and resolve incidents and service requests in collaboration with internal customers, senior consultants, and other subject matter experts.\nCommunicate effectively with internal stakeholders to clarify requirements, provide status updates, and ensure timely resolution of issues.\nCreate, maintain, and continuously improve system documentation and knowledge base articles across supported modules and processes.\nExecute operational and technical procedures, including daily, weekly, monthly, and annual system checks to ensure system stability and compliance.\nMonitor and support cross-system interfaces, ensuring data accuracy, consistency, and overall HR data quality.\nSupport reporting and data analysis activities, contributing to reliable insights and operational transparency.\nProactively identify improvement opportunities in support processes and contribute to operational excellence initiatives. \nWhat we offer\nStable job in multinational company based on employment contract;\nWorking in flexible hybrid model - partially from home and the office;\nGreat opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms)\nStructured onboarding process and Buddy program for new joiners;\nOpen and friendly organizational culture based on the pillars of well-being and diversity & inclusion.\nSelection process\nApply and create your future with us!\nIf your resume is of interest to us, the recruitment will consist of several stages:\n1. Short online interview with Recruiter.\n2. Interview/s with member/s of the team.","description_format":"text","description_chars":3237,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Serbia","iso":"RS","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-14T12:40:17Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.594,"p_room":0.35,"age_days":10,"expected_fill_days":5,"reasons":["conf:2","wave","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/deloitte-central-europe-it-application-specialist","json_url":"https://alion.io/job/deloitte-central-europe-it-application-specialist.json","meta":{"generated_at":"2026-10-26T00:34:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":732,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4401342},"rest":"https://alion.io/mcp/rest/get_company?id=4401342"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdeloitte-central-europe-it-application-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdeloitte-central-europe-it-application-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdeloitte-central-europe-it-application-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/deloitte-central-europe-it-application-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdeloitte-central-europe-it-application-specialist"}]}