{"id":1069321,"url":"https://alion.io/job/deloitte-crm-delivery-lead","title":"CRM Delivery Lead","company":{"id":3069237,"name":"Deloitte Central Mediterranean","domain":"deloitte.it","url":"https://alion.io/company/deloitte-it","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":19,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":["GR"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":70000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1034},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-09-19T23:45:30Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-17T21:38:52Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"CRM Delivery Lead\nWhat Impact will you make?\nWe are currently looking for an enthusiastic CRM Delivery Lead to join our dynamic Deloitte Digital team in Athens.\nDeloitte is the first ranked consulting company delivering business advisory and technology enabled business transformations across the globe. Within Deloitte, our teams focus on delivering trusted high-end technology advisory services.\nShould you be a cloud technologies enthusiast, with a great affinity for the business side of a problem, interested in helping our clients maximize the value of their customer relationships, passionate about improving processes and motivated to take on new challenges across industries, in Greece as well as internationally, this is the opportunity to do so.\nAt Deloitte, you will gain exposure to a variety of industries and business models, helping your career growth and professional development.\n #YourRole\nYour role as a CRM Delivery Lead in Deloitte Digital will focus on helping our clients identify and solve their most critical challenges through technology. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.\nDuring your tenure as a CRM Delivery Lead, you will demonstrate and develop your ability to:\n Own the end-to-end lifecycle of complex CRM transformations, mapping client business needs to system capabilities using Agile or hybrid methodologies\nGuide the design and implementation of enterprise-scale cloud CRM solutions, ensuring technical requirements align leveraging best practices and contemporary tools/methods\nOversee project financials, budgets, and governance compliance to ensure high-quality deliverables and profitable engagements\nCoordinate cross-functional teams, providing continuous feedback and mentorship to foster a high-performance culture\nSupport business development by contributing to RFP responses, proposals, and proof-of-concepts (PoCs) for prospective clients\nAct as the primary liaison between clients and Deloitte technical professionals to drive user adoption and manage evolving requirements\nStay ahead of CRM trends and maintain professional certifications to leverage the latest platform enhancements for our clients\n#WinningRequirements\nUniversity degree in Engineering, Computer Science, or a related technical field (post-graduate degree is a plus)\n5+ years of experience in a consulting environment, specifically leading CRM-focused digital transformation projects\nProven expertise in project management principles, including budget control, profitability monitoring, and contract terminology\nStrong analytical skills with the ability to translate complex business objectives into functional system designs\nSalesforce experience and/or certifications will be considered a strong plus\nDemonstrated leadership experience in managing and coaching multidisciplinary teams\nExcellent communication and presentation skills in both English and Greek\nSelf-motivated with a drive for continuous professional development\nMilitary obligations fulfilled, where applicable.\n #AboutTechnology & Transformation\nSix core competency areas make up our Technology & Transformation service line:\nCyber;\nDeloitte Digital;\nEngineering, AI & Data;\nHuman Capital;\nEnterprise Technology & Performance;\nFinance Transformation.\nWe exist to solve complex problems\nOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Technology & Transformation team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.\nWe are committed to collaboration\nOur role is to unlock potential for growth and innovation. We believe this requires real collaboration - with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge. In so doing, we build long-term and trusted affinities.\nWe create long-term, sustainable impact\nWe often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.\nWHY DELOITTE\nAt Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference, and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.\nABOUT DELOITTE\nOur services\nDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.\nWe deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.\nOur Purpose\nOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.\nOur values\nAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.\nOur talent experience\nFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.\n\nSounds like the sort of role for you? Apply now.\nThis document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.\nDeloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias & Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias & Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (\"DCM\") countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.\nDeloitte refers to one or more of Deloitte Touche Tohmatsu Limited (\"DTTL\"), its global network of member firms and their related entities (collectively, the \"Deloitte organization\"). DTTL (also referred to as \"Deloitte Global\") and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see [1] www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see [2] www.deloitte.com/about to learn more about our global network of member firms.\nDeloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500g; companies. Learn how Deloitte's approximately 312,000 people make an impact that matters at [3] www.deloitte.com.\nThis document and its contents are prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document.\n(c) 2025 Deloitte Central Mediterranean. All rights reserved.","description_format":"text","description_chars":9987,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education"],"lifecycle":[{"event":"open","at":"2026-09-19T23:45:30Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.755,"p_room":0.55,"age_days":27,"expected_fill_days":22,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/deloitte-crm-delivery-lead","json_url":"https://alion.io/job/deloitte-crm-delivery-lead.json","meta":{"generated_at":"2026-10-17T22:54:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1068,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3069237},"rest":"https://alion.io/mcp/rest/get_company?id=3069237"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdeloitte-crm-delivery-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdeloitte-crm-delivery-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdeloitte-crm-delivery-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/deloitte-crm-delivery-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdeloitte-crm-delivery-lead"}]}