{"id":2426871,"url":"https://alion.io/job/deloitte-customer-solutions-consultant","title":"Customer Solutions Consultant","company":{"id":2114233,"name":"Deloitte Luxembourg","domain":"deloitte.lu","url":"https://alion.io/company/deloitte-lu","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Luxembourg City, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":215000,"period":"year","method":null,"sample_n":5708},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Figma","optional":false},{"name":"Miro","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-16T00:14:50Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"On site\nFull time\nYour future team\nYour future team is a multidisciplinary group of consultants who sit at the intersection of business, design and technology. We work with clients across industries to transform how they engage with their customers - from defining the strategy to designing new processes and implementing the supporting technology. You’ll collaborate with teammates who have backgrounds in business, engineering, data, and design, and you’ll be involved end-to-end: analysing customer needs, shaping solutions, configuring tools, and supporting go-live. We work in small, agile project teams, so as a junior you’ll have real responsibility early on, with close coaching, regular feedback, and clear opportunities to grow your skills and career.\nYour advantages of joining us\nCareer growth, your wayAccess top-notch training and career development, with a clear progression path to help you level up at your own pace.\n\nGlobal impact, local connectionsWork on international projects and collaborate with diverse teams, all while making an impact locally.\n\nInnovative work that mattersTackle cutting-edge projects and utilize the latest tech, with all the tools you need to stay ahead.\n\nInclusive, flexible cultureEmbrace a culture where your voice matters, with flexible hours to balance work and life seamlessly.\n\nPurpose-driven workGet involved in sustainability initiatives and community service, making a real difference while growing your career.\n\nHow you'll contribute to our success\nAnalyze and optimize clients’ front offices (sales, marketing, and customer service models) to identify operational bottlenecks and design AI-driven, tech-enabled solutions from strategy to rollout\nDesign future customer experiences across channels and translate them into concrete initiatives, roadmaps and business cases.\nSupport the delivery of projects through structured planning, progress tracking, craft high-impact executive presentations and client deliverables\nUse research, data and performance indicators to analyse problems, benchmark practices and operational research to back recommendations with solid facts.\nWork closely with multidisciplinary Deloitte teams and with client stakeholders to to facilitate workshops and ensure a smooth collaboration.\nContribute to the growth of our practice by shaping points of view on front-office transformation and AI, co-creating thought-leadership content and reusable project assets.\nYour skills\nMaster’s degree in Business Administration, Management, Information Systems, Computer Science or Engineering.\nFirst experience with digital, AI or technology topics gained through internships, university projects, hackathons or personal projects.\nStrong analytical and structured problem-solving skills, with the ability to synthesise findings into clear, concise recommendations.\nConfident use of PowerPoint and Excel. Exposure to tools like Miro or Figma is a plus.\nInterest in AI and modern SaaS tools; any exposure to GenAI tools, low-code platforms, CRM, analytics, programming or cloud solutions is a plus.\nClear communication skills, a collaborative mindset and the ability to work effectively in team settings with multiple stakeholders.\nFluency in English and French. Knowledge of German or Luxembourgish is an asset.\nInterested? Please submit your resume in English\nGet to know more about Deloitte on our LinkedIn page (#DeloitteLU), Instagram page, YouTube page or website.\nWith more than 2,600 employees and 98 nationalities, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For more than 75 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network.\nDeloitte provides leading professional services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our people deliver measurable and lasting results that help reinforce public trust in capital markets and enable clients to transform and thrive. Building on its 180+-year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte’s over 470,000 people worldwide work together every day to make an impact that matters at www.deloitte.com.","description_format":"text","description_chars":4416,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"German","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-13T08:05:52Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.468,"p_room":0.55,"age_days":16,"expected_fill_days":14,"reasons":["conf:0","stale_co","velocity","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/deloitte-customer-solutions-consultant","json_url":"https://alion.io/job/deloitte-customer-solutions-consultant.json","meta":{"generated_at":"2026-10-16T01:13:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2114233},"rest":"https://alion.io/mcp/rest/get_company?id=2114233"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdeloitte-customer-solutions-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdeloitte-customer-solutions-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdeloitte-customer-solutions-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/deloitte-customer-solutions-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdeloitte-customer-solutions-consultant"}]}