{"id":2857077,"url":"https://alion.io/job/deloitte-nigeria-it-technician-2","title":"IT Technician","company":{"id":3214164,"name":"Deloitte Nigeria","domain":"deloitte.com.ng","url":"https://alion.io/company/deloitte-com-ng","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"C","score":65,"open_postings":51,"ghost_share":0.667,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Midrand, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":23000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Service Desk","optional":false},{"name":"WhatsApp","optional":false}],"status":"closed","first_seen_at":"2026-10-19T14:42:17Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T02:34:19Z","board_verified":false,"closed_at":"2026-10-20T02:34:19Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.\nHarnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better-by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).\nAre you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.\n The Africa Technology Services (ATS) division within Deloitte is looking to hire an IT Technician on permanent basis who will, under direct supervision perform simple, onsite hardware, software and peripheral updates and repair within a predefined SLA. Responsible for troubleshooting and repair of computer systems and peripheral equipment located throughout the organisation.\nThe candidate will bring with them, 1 year and above IT support experience, preferably within a large corporate environment.\nDifferentiators for this specific role\nCreate and Maintain client relationship\nInstall and configure of standard hardware & software\nMaintain a tidy environment\nAdministration and filing for IT service desk\nManage third party calls\nFilling in for absent colleagues\nMonitoring of SLA of calls (SLA 98%) on Service Now\nLogging system detail\nAssists with AV setups for events\nKey Performance Areas\nStrategic Impact\nUnder supervision, provides user support on IT queries in respect of hardware and software issues\nClient Impact: External / Internal\nSolves user queries remotely within SLA\nEscalates issues to technical experts that cannot be solved \nUser connectivity\nImmediacy and resolution\nOperational Effectiveness\nWorks collaboratively with ATS team to ensure calls are closed in the shortest possible time span\nLogs calls accurately with all detail onto system\nTracks queries through to resolution and closes them on logging system\nAssists team members as required\nRemains aware of risk in area of expertise in alignment with Deloitte policies and processes\nAssists users through transfer of knowledge on MS Office Suite, IT processes and procedures\nTechnical Competencies\nSound technical knowledge in Microsoft Office suite and operating system\nAdvanced knowledge of networks, IT infrastructure and applications\n Minimum Qualifications\nComptia A+ and/ N+ certification\nDesired Qualifications\nMicrosoft MCSA (Microsoft Certified Solutions Associate) certification\n Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.\nBe careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.\nTo help you look out for potential recruitment scams, here are some Red Flags:\nUpfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.\n Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.\n Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.\nIf you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.\nAt Deloitte, we want everyone to feel they can be themselves and to thrive at work-in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.\nWe are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.\nWe actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.\nIf you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.","description_format":"text","description_chars":5971,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-19T15:10:40Z"},{"event":"close","at":"2026-10-20T02:34:19Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/deloitte-nigeria-it-technician-2","json_url":"https://alion.io/job/deloitte-nigeria-it-technician-2.json","meta":{"generated_at":"2026-10-21T19:43:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27968,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3214164},"rest":"https://alion.io/mcp/rest/get_company?id=3214164"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdeloitte-nigeria-it-technician-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdeloitte-nigeria-it-technician-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdeloitte-nigeria-it-technician-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/deloitte-nigeria-it-technician-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdeloitte-nigeria-it-technician-2"}]}