{"id":3801619,"url":"https://alion.io/job/deloitte-nordic-support-it-consultant","title":"Nordic Support IT Consultant","company":{"id":2997997,"name":"Deloitte","domain":"deloitte.dk","url":"https://alion.io/company/deloitte-dk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Copenhagen, Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-11-05T08:08:52Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T13:16:25Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"With more than 8,000 employees, Deloitte is one of the largest professional services firms across the Nordics. We help clients navigate complex business and technology transformations by combining deep industry expertise with leading capabilities in Audit, Tax, Advisory, and Consulting\n Do you have experience with IT and customer service, and want to deliver high-level service to employees in a global company? Do you thrive in a dynamic environment with many different tasks, and have a desire to work in an organization with many possibilities? Then you might be our new Nordic Support Consultant.\nYou will join The Nordic Support team which consists of 23 talents, where we have a wide collaboration with Deloitte's employees. Currently our team Nordic Support, which includes colleagues across Denmark, Sweden, Finland Norway and Iceland, is transforming from local support desks to centralized entity in order to support end users across all the Nordic countries. This is an exciting and new process that you will be a part of. We support processes across our Nordic offices and business areas. This includes everything from digitization to communication, technology, and infrastructure with strategy, business development as well as program management and project management.\nExciting tasks awaits you\nYou will support employees in all the Nordic countries. You will be in the position to perform IT support and tasks of a diverse nature which includes:\nOptimization and strengthening of our Deloitte systems and applications\nAssist setting up computers and installation of software\nSupport the Nordic end-users by phone, ITSM and physical inquiries in our office\nIdentify and diagnose hardware and software issues\nExperience & develop documentation of processes and knowledge sharing\nWork with technical issues\n We are looking for a positive, open-minded, and very structured Nordic Support Consultant who can work independently but also work well in a team. Your tasks will require excellent communication skills. You master English on a high level both in writing and speech, as we work in an international organization.\nFurthermore we imagine that you have:\nAn IT professional background for example as an IT supporter or another relevant bachelor degree.\nExperience with customer service and worked in many different applications and systems\nExperience with documentation of processes and knowledge sharing\nBroad knowledge of Microsoft and Apple iOS systems\nExperience with laptop, desktop and mobile devices.\nCuriosity and eagerness to learn and get to know the field of the Nordic Support\nStrong problem-solving skills\nYou are a fast learner and seek challenges both for your own development but also to develop your team.\nOur everyday lives are sometimes hectic, and we expect you to be helpful and ambitious, show initiative, flexibility, integrity and great sense of responsibility for the task ahead. In return, we can assure you, that you will be positively challenged in all your skills in a large, international company with a high professional standard, and space for many development opportunities.\nNot ticking all the boxes?\nAt Deloitte we take pride in our diverse and inclusive culture and our passionate and engaged talents. If you bring passion and ambition, we strongly encourage you to apply for the position even if you do not meet all requirements. You may not tick all the boxes, but you might bring something else we didn’t know we were missing.\n Do you want to be part of our team?\nClick the \"I am interested\" button above if you are ready to join our team.\nSend your application, CV, and grade transcript by 20 November 2026. We process applications and arrange interviews continually, so we recommend that you apply as soon as possible.\nStart date: To be agreed upon, preferably immediate.\nPlease do not hesitate to contact Ragid Maarouf Senior Manager at +45 30 93 00 00 if you have any questions about the position.\nWe encourage all candidates to apply for the position regardless of, e.g., age, gender (gender identity and gender expression), sexual orientation, religion, ethnicity, nationality, or disability.\nBy applying for this job, you will be assessed against the Deloitte Global Talent Standards. We have designed these standards to provide a consistent and exceptional Deloitte employee experience globally.\nIn Deloitte, you will find passionate, caring people who are curious by nature and striving to evolve. We value our different skills, perspectives and experiences and foster an environment where innovative powers thrive. To us, success is the feeling that the work we are doing will outlast us. The impact we make is not about what we achieve as individuals, but how we enable those around us to be their very best. 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