{"id":183443,"url":"https://alion.io/job/delta-air-lines-digital-delivery-manager","title":"Digital Delivery Manager","company":{"id":6522,"name":"Delta Air Lines","domain":"delta.com","url":"https://alion.io/company/delta-air-lines","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, 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issues.\nLeadership and People Management:\nLead and manage the Virgin DTH-based scrum teams, ensuring high performance and alignment with VA digital goals.\nOversee recruitment, onboarding, and staff development within the Virgin-DTH Digital team.\nFoster a collaborative, inclusive, and innovative team culture.\nAct as the point of escalation for team issues and support staff well-being.\nConduct regular performance reviews and support career progression.\nEnsure local compliance with HR and organizational policies.\nLead and manage a team of software developers (Android, iOS, and full stack), AI/ML engineers, and SDETs.\nMentor and provide support to the team.\nDigital Delivery and Agile Execution:\nDrive Agile delivery practices across Scrum teams, ensuring consistent and high-quality output.\nSupport the successful delivery of digital products and services through effective team coordination.\nOversee project timelines, resource allocation, and sprint planning activities.\nCollaborate with product owners to prioritize backlogs and manage capacity.\nAddress and mitigate risks and blockers to delivery in real time.\nStakeholder Engagement and Communication:\nBuild and maintain strong relationships with internal and external stakeholders.\nProvide updates and reporting on Virgin-DTH delivery activities to UK and global leadership.\nRepresent the Digital team at local and global meetings and forums.\nEnsure alignment between Virgin-DTH teams and overall digital strategy.\nOperational and Local Hub Management:\nEnsure Virgin-DTH teams are equipped with the tools and environments needed for success.\nCoordinate closely with facilities and IT for smooth operational management.\nDrive continuous improvement initiatives across processes and ways of working.\nMonitor and report on local delivery KPIs and metrics.\nAct as the face of the VA Digital team locally, building pride and engagement in the hub.\nRequirements:\nBE / B Tech or ME / M Tech, preferably in a technical or scientific field, with 14 or more years of experience in an IT project-based environment, or any equivalent combination of experience, education, and/or training is required.\n5 years of proven experience in software engineering resource management or a related role, with a strong understanding of software development and support processes and Agile methodologies.\nMust be technically astute to whiteboard solutions to articulate design.\nProven experience in leading teams across front-end, back-end, full-stack development, and mobile app development.\nExperienced in leading AI teams with a strong foundation in machine learning and generative AI.\nStrong leadership and people management experience, ideally in a multi-location or global environment\nDemonstrable experience in stakeholder management and cross-functional team collaboration.\nIn-depth understanding of Agile frameworks (Scrum, SAFe, Kanban).\nExcellent communication, organizational, and problem-solving skills.\nExperience in Team Leadership: Managed, mentored, coached, and developed teams, fostering a collaborative and creative work environment.\nExperience in resource allocation, capacity planning & resource utilization.\nExperience in performance management by providing regular performance feedback, recognizing achievements, and addressing areas for improvement.\nStrong experience in leading diversified software development teams (Android / iOS development, AI, full stack, etc. ).\nStrong understanding of quality and security practices.\nExperience with automation of quality, compliance, and testing frameworks (BDD / TDD).\nStrong analytical and problem-solving abilities, with a focus on data-driven decision-making.\nKnowledge of industry best practices and emerging trends in IT engineering resource management.\nExperience in Team Leadership: Managed, mentored, coached, and developed teams, fostering a collaborative and creative work environment.\nBehavioral Competencies:\nAbility to champion a collaborative environment by empowering team members, demonstrating resilience, being inclusive, and building a culture of trust.\nAbility to build and sustain robust networks across internal and external stakeholders.\nBeing a coach/mentor/advisor to drive continuous team development and growth.\nUse systemic thinking to drive business results and strategic decisions that enhance organizational outcomes.\nAbility to advocate for customer-focused innovations, model empathy in decision-making, inspire others to approach problems from the customer's perspective, and make decisions that reflect an uncompromising commitment to customer safety, fostering trust and loyalty.\nPreferred Qualification:\nStrong background in software development and knowledge of SDLC processes.\nUnderstanding of various technology stacks and well-versed in the latest developments in software development and AI/ML.\nStrong knowledge of the cloud (AWS / Azure) is an added 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