{"id":3874583,"url":"https://alion.io/job/delta-capita-quality-control-analyst","title":"Quality Control Analyst","company":{"id":172173,"name":"Delta Capita","domain":"deltacapita.com","url":"https://alion.io/company/delta-capita","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"A","score":88,"open_postings":8,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Biotech","role_family":"Biotech","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T13:41:35Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-12T00:49:31Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We are looking for a Quality Control (QC)/Subject Matter Expert (SME) Team Lead to join our Client Lifecycle Management (CLM) Managed Service Business. You will be responsible for the management of a small to medium sized group of KYC analysts, signing off KYC files to meet client specific SLAs, and operational execution and efficiency. This role requires an individual to be a KYC SME across a range of jurisdictions and entity types, to have experience of delivering high quality work within project deadlines, and the proven ability to apply a consistent approach to KYC processes whilst adhering to regulatory requirements and client procedures.\nThis role requires an experienced KYC / AML team lead, with demonstrable leadership, operational and KYC experience. Strong communication skills and a passion for client service excellence are also required as the role is client facing.\nThe preferred candidate will demonstrate an entrepreneurial spirt with a ‘hands on’ pragmatic and flexible approach as we develop this fast growing part of our business.\nRequirements\nKey Responsibilities:\nPerforming sign off/QC for KYC files and responsible for ensuring KYC records, screening, client outreach and any other client requirements are completed in line with client expectations and contractual service level agreements (SLAs)\n\nEnsuring the quality of the team’s KYC files and any other output is of a high standard and delivering training and guidance where needed to ensure this\n\nActing as first point of contact for escalations and issues from the team and providing solutions / guidance\n\nActing in an SME capacity for the team\n\nProactively engaging with key stakeholders to deliver project work within agree SLAs\n\nCapacity management, including prioritisation\n\nAssisting in defining procedures, processes, standards and best practices to ensure efficiency / continuous improvement\n\nWorking with the team to identify any material trends for ongoing quality and cycle time improvement\n\nPromoting and developing a strong culture within the team and embedding the Delta Capita values.\n\nEssential Skills/Experience\nDemonstratable QC/QA experience delivering high quality work\n\nKYC SME level knowledge across low to high risk jurisdictions and both complex and non-complex structures\n\nProven experience of PEPs, Sanctions and Negative Media screening\n\nProven experience in performing financial crime risk assessments of clients\n\nAbility to multitask and prioritize competing demands\n\nAttention to detail\n\nStrong knowledge and experience of best practices in building and maintaining KYC processes\n\nUnderstanding of key controls, compliance/AML, investigation functions in the banking industry\n\nExcellent understanding of the end to end KYC and client on-boarding processes\n\nExcellent communicator, able to effectively and professionally communicate with stakeholders and clients\n\nExperience in a client-facing role\n\nHow We Work:\nDelta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.\nThis is a contract role-based in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for Singapore is mandatory.\nWho We Are:\nDelta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.\nOur 3 offerings are:\nManaged Services\n\nConsulting & Solutions\n\nTechnology\n\nTo know more about Delta Capita and our culture click here: Working at DC - Delta Capita.","description_format":"text","description_chars":4545,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","RegTech, AML & Compliance","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-06T15:46:35Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":34,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/delta-capita-quality-control-analyst","json_url":"https://alion.io/job/delta-capita-quality-control-analyst.json","meta":{"generated_at":"2026-11-12T04:20:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9470,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172173},"rest":"https://alion.io/mcp/rest/get_company?id=172173"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelta-capita-quality-control-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelta-capita-quality-control-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelta-capita-quality-control-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delta-capita-quality-control-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelta-capita-quality-control-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3874583}},{"tool":"search_jobs","arguments":{"company":"deltacapita.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3874583},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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