{"id":1649626,"url":"https://alion.io/job/delta-dental-pcdh-coordinator","title":"PCDH Coordinator","company":{"id":1790674,"name":"Delta Dental","domain":"deltadental.com","url":"https://alion.io/company/deltadental-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":84000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1977},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-21T08:53:43Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Job Title:\nPCDH CoordinatorNumber of Positions:\n1Location:\nNashville, TNLocation Specifics:\nHybrid PositionJob Summary:\nMust reside in Metropolitan Davidson County, Tennessee or a county contiguous to Metropolitan Davidson County, Tennessee.\nAt Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.\nAt Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.\nPosition Description:\nOversees all aspects of Patient Centered Dental Home assignment, including system process updates, any provider requests or concerns related to member assignments or process, any member concerns, questions, or updates necessary, fulfilling reporting requirements, and communication to internal and external stakeholders. Ensures members are educated on dental wellness, including preventive care, comprehensive care, and acute care through collaboration with case managers and Managed Care Organization coordinators on overall outreach strategy.\nPrimary Job Responsibilities:\nSupports key areas of the TennCare and Contractor’s Dental Home Strategy, monitoring utilization and prioritizing increased utilization of high-value preventative dental services, jointly designing the scope of responsibilities and high-value activities with TennCare.\nImplements the overall Dental Home Strategy, including supporting both member and provider outreach, coaching, and education.\nCollaborates with project management team on system updates, revisions, or additions to the Dental Home workflow in Roosevelt.\nMaintains and updates the Patient Centered Dental Home sections of the provider manual, as well as references within the member handbook.\nMonitors and analyzes reports regarding the Patient Centered Dental Home program. Proactively identifies opportunities and barriers to patient dental utilization.\nEnsures that members and their families receive preventive services from a trusted primary care dentist, which helps control oral diseases and reduces the need for restorative services.\nFacilitates communication between members, dental providers, Managed Care Organizations and other healthcare professionals to ensure continuity of care.\nSeeks input from others, listens effectively, and uses diplomacy, tact, and consensus to build relationships and gain trust, respect, and support with internal and external stakeholders.\nDevelops, recommends, implements, and enforces policies, procedures, guidelines, and standards of operations for the Dental Home Strategy.\nAssist in periodic compliance efforts and ensure compliance with healthcare regulations and standards.\nDevelops ad hoc reporting for Dental Home strategy independently, or in collaboration with internal reporting teams, for internal and external use.\nDirects tracking of provider terminations and reassigns members to another Dental Home, as necessary. Reassigns members upon request from TennCare, providers, MCOs, or DDA, as well as at member request through automated systematic processes, or manually, as necessary.\nPerform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.\nMinimum Requirements:\nPosition requires a bachelor's degree in healthcare administration, business administration, public health, dental hygiene, or a related field and three years of experience in patient care coordination in a healthcare environment or designing or administering a public health program or dental education program. Will accept any suitable combination of education, training, or experience.\nPosition requires strong analytical, problem solving, communication, and organizational skills; the ability to manage multiple tasks, work collaboratively with various departments, and effectively communicate with patients and healthcare providers. Experience with word processing, spreadsheets, database applications, and the use of healthcare management software and tools is preferred.\nThe company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.","description_format":"text","description_chars":4857,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Michigan","iso":null,"kind":"city"},{"name":"Tennessee","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Property & Casualty Insurance","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-02T00:13:00Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.84,"p_room":0.9,"age_days":27,"expected_fill_days":52,"reasons":["conf:6","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/delta-dental-pcdh-coordinator","json_url":"https://alion.io/job/delta-dental-pcdh-coordinator.json","meta":{"generated_at":"2026-10-21T21:53:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31156,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1790674},"rest":"https://alion.io/mcp/rest/get_company?id=1790674"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelta-dental-pcdh-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelta-dental-pcdh-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelta-dental-pcdh-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delta-dental-pcdh-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelta-dental-pcdh-coordinator"}]}