Warehouse Manager

Job Description

Role Overview:

As Warehouse Manager, you will lead and oversee all warehouse operations to ensure optimal space utilization, inventory accuracy, and operational efficiency. You will play a key role in driving compliance, team performance, and continuous improvement across warehouse functions.

Your main role is to:

• Collaborate with cross-functional teams and senior management to plan and optimize warehouse layout and storage capacity to support business needs.
• Ensure all warehouse activities strictly follow Work Instructions (WI), Standard Operating Procedures (SOP), and safety regulations.
• Lead and monitor monthly, quarterly, and annual stock counts to maintain 100% inventory accuracy. Provide detailed analysis and reports to management.
• Ensure timely maintenance and safe operation of all warehouse equipment including racks, hand lifts, forklifts, and office tools.
• Analyze warehouse KPIs and generate regular reports for senior leadership, highlighting operational performance, risks, and improvement opportunities.
• Manage, coach, and develop the warehouse team to achieve high levels of productivity, accuracy, and collaboration.
• Oversee SAP transactions including goods receipt, goods issue, and delivery notes for both regular and repair products.
• Manage the Return Material Authorization (RMA) process and provide operational support to the service team.
• Execute other tasks as assigned by management in alignment with business goals.

Who are we looking for?

• Bachelor’s degree in Warehouse Management, Logistics, Supply Chain, or a related field.
• Minimum 7 years of experience in warehouse operations, with at least 2 years in a supervisory or managerial role.
• Strong proficiency in SAP and warehouse management systems.
• Good command of speaking, reading and writing in English and ability in Chinese is a must (HSK5 or above).
• Excellent computer skills: MS Office, PowerPoint, Outlook, Teams, Acrobat.
• Strong leadership, problem-solving, and communication skills.
• Adaptable, proactive, and a collaborative team player.