{"id":3045786,"url":"https://alion.io/job/delta-modtech-service-training-and-process-specialist","title":"Service, Training and Process Specialist","company":{"id":2628577,"name":"Delta ModTech","domain":"deltamodtech.com","url":"https://alion.io/company/deltamodtech","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ramsey, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T16:49:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-09T23:22:41Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Job Description\nService, Training and Process Specialist\n10/29/2025\nPosition Type/Hours:\nFull-time Exempt position. Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.\nPosition Purpose: The Service, Training and Process Specialist is responsible for supporting customer operations through equipment operation, inspection, and on-site training. This role ensures that web converting and coating machines operate to specification, operators are properly trained, provides on-site diagnostic support to identify and resolve issues, assists with process improvement, and delivers preventative maintenance guidance to maximize machine uptime and efficiency ensuring processes are optimized for performance and reliability. Approximately 50% of travel, both domestic and international, is required to provide customer support and training.\nEssential Functions:\nConduct on-site equipment inspections to verify performance, identify issues, and recommend corrective actions.\nProvide hands-on training and mentorship for customer operators and technical staff on web converting and coating equipment.\nOperate and oversee machine setup, testing, preventative maintenance, and optimization during customer support visits. \nSupport prototyping activities of new products and process development.\nParticipate in engineering design reviews and proof of principles to provide operational feedback for manufacturability and efficiency.\nEvaluate and troubleshoot web converting and coating process issues, both in-house and at customer facilities.\nDocument training activities, inspection results, and process improvement recommendations for customers and internal teams.\nRecommend and implement process improvements for efficiency, quality, and cost reduction.\nModel, steward, and uphold Delta ModTech’s values, which include:BELIEVE IN PEOPLE\nFEARLESS INNOVATION\nINTEGRITY\nPASSIONATE & TENACIOUS\nSERVANT LEADERSHIP\n\nOther Duties:\nThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.\nEducation and Experience:\nBachelor’s degree in engineering, project management, or a related field preferred, or\n3+ years’ experience in a manufacturing environment with strong competence in machine operation, inspection, and process optimization.\nCompetencies:\nTechnical Capacity (machine operation, inspection, process optimization)\nTraining & Instructional Skills\nCustomer/Client Focus\nProblem Solving/Analysis\nPositive Teamwork Orientation\nResults Oriented\nCommunication Proficiency (Verbal and Written)\nPosition Type, Work Environment & Travel:\nFull-time, exempt\nNoise level in customer work environments can be loud\nTravel - Outside the local area and overnight. Travel is domestic and international, up to 50% of the time.\nPhysical Demands:\nWhile performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.\n Salary Range:\n$80,000 - $110,000 per year (DOE - Depending on Experience)\nBenefits Offered:\nMedical Insurance\nDental Insurance\nVision Insurance\nShort-Term Disability\nLong-Term Disability\nFlexible Spending Account (FSA)\nLife Insurance\nHealth Savings Account (HSA) with up to $500 annual match (for High-Deductible Health Plans)\n401(k) *match\nPaid Time Off (PTO)\nDiscretionary Bonus","description_format":"text","description_chars":3793,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Manufacturing","Industrial Automation"],"lifecycle":[{"event":"open","at":"2026-10-22T00:23:58Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.467,"p_room":0.28,"age_days":61,"expected_fill_days":26,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":true},"html_url":"https://alion.io/job/delta-modtech-service-training-and-process-specialist","json_url":"https://alion.io/job/delta-modtech-service-training-and-process-specialist.json","meta":{"generated_at":"2026-11-10T03:37:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8466,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2628577},"rest":"https://alion.io/mcp/rest/get_company?id=2628577"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdelta-modtech-service-training-and-process-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdelta-modtech-service-training-and-process-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdelta-modtech-service-training-and-process-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/delta-modtech-service-training-and-process-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdelta-modtech-service-training-and-process-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3045786}},{"tool":"search_jobs","arguments":{"company":"deltamodtech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3045786},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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