Front End Lead Engineer

Descrizione azienda

We are the tech company behind the media and sporting moments that matter.

Over four decades, Deltatre has grown to employ more than 1,000 experts worldwide.

We're trusted by the biggest broadcasters, telcos, media companies, sport governing bodies, leagues, and federations.

Our products, innovation, dependability, and people continue to redefine how the value of live and on-demand sport, film, TV, and news content is maximized across streaming, digital, data, graphics, officiating, and through marketplace strategy and growth services.

Posizione

• Immediate start
• Global broadcast media OTT team
• International company
• Central location

Who we are

Deltatre is a fast-growing global entertainment technology business. Our mission is to simplify user experiences and make the journey of discovering content as enjoyable as possible. During our twenty-two-year history we've won - and continue to collect - loads of major awards for our software products and design innovations. Recognition is a wonderful thing, but being consistently trusted by the world's biggest broadcast, telecom and airline customers is even more important and unquestionably sets us apart.

Working at Deltatre means you’ll join a close-knit community of friendly, talented people who are excited about technology and committed to creativity. We empower our people to do their very best, priding ourselves on our fun, informal culture, huge social calendar and strong support for work-life balance. Just as technology continues to evolve and change at a rapid rate, so do we. We are differentiated by our ability to embrace change, run with new ideas, and continuously strive for better.

Check us out here: www.deltatre.com

Who you are

You are a brilliant software engineering leader with a proven track record of building cross platform applications (or ready to on board the journey) and you're excited about working in the Video-On-Demand industry. You take responsibility for team development through code review, training, knowledge sharing and supporting less experienced colleagues.

The Role

Here is what you get to do:

• Lead a team of UI Engineers across platforms and technologies including
• o Typescript + ReactJs or Angular: progressive web app and HTML TV apps
• o iOS & tvOS
• o Android & Android TV
• o Roku
• Requirements gathering, refinement and estimation
• Defining the architecture of OTT solutions
• The specification and delivery of projects using sound software engineering principles with a strong focus on user experience.
• Effective planning to deliver robust, modular and testable code
• Coordinate the work of sub-teams of UI Engineers
• Adhere and contribute to Deltatre Engineering procedures, code conventions and best practice
• Documentation, including (but not limited to) software design and technical specification.
• Keep abreast of new technology and opportunities in UI engineering that may be utilized by Deltatre
• Agile development following the Scrum methodology.

You should also have

• Delivered projects as Senior/Lead
• Experience driving development across multiple technology streams
• The ability to navigate complex challenges and solve interaction problems
• The ability to validate technical solutions through rapid prototyping
• A passion for learning the latest technologies and standards
• Knowledge of performance optimization techniques and tools
• Experience leading a team of developers across regions
• Experience in stakeholder management
• Experience in working with third party vendors and integrating with external software
• Expertise in providing guidance to improve a team’s code quality by example, training and code review, helping to upskill team members
• Agile advocate mindset
• Strong experience in CI/CD pipeline set-up
• An ability to create and maintain comprehensive solution documentation
• Strong background in one or more of the core Deltatre technologies
• PWA: Typescript, React/Redux or Angular, Webpack, Docker
• Android: Java/Kotlin, RxJava, Dagger, Gradle
• iOS: Swift, Alamofire, Kingfisher, IAP

Some of our company perks

• Global company with huge growth potential
• Small, creative, close-knit Engineering team who love to collaborate
• Casual dress code
• A whopping 25 days' annual leave
• 5 sick days
• Multisport card
• Meal vouchers
• Regular company and team social events
• 24/7 casual dress code
• Unlimited contract
• Free refreshments in the office

Our people are key to our success. Having the right combination of a 'can-do' approach, strong work ethic, integrity, friendliness and attention to detail, you can look forward to thriving in a dynamic, creative, innovative and supportive environment.

If this sounds like you, please send through your CV, and tell us why you’d like to work for Deltatre.

This opportunity is based in Brno office (Spielberk Office Centre).

For information about how we use your data for recruitment purposes please see our detailed policy here: https://massive.co/recruitment-data-policy/

Recruiters - Please, do not contact us. We have this role handled

Requisiti

You have led a service desk in a 24/7 operation before. You know what good SLA discipline looks like, what kills it, and how to spot the patterns in incoming tickets that mean something needs to change upstream - not just at the ticket level.

Required

• Demonstrated leadership in a similar role, with the organisational discipline to run a 24/7 service desk
• Solid knowledge of SLA / KPI management and operational workflows
• Hands-on experience with at least one major service desk tool (JIRA, ServiceNow, or equivalent)
• Hands-on experience with at least one cloud platform (AWS, Azure, or GCP)
• Hands-on experience with at least one observability tool (Datadog, New Relic, Grafana, or equivalent)
• Familiarity with automation tools and approaches for reducing manual effort
• Comfortable with shift-based coverage and able to maintain protocol-driven response during live event peaks
• Solid problem-solving, organisational, and communication skills

Valued

• ITIL v4 or equivalent service management qualification
• Experience working in a SaaS or OTT environment
• Background managing both internal teams and third-party providers

Who Thrives Here

Running a 24/7 service desk is a discipline. The visible work is the tickets resolved, but the work that matters is the structural - what gets documented, what gets automated, what gets escalated upstream when a pattern shows up. People who do this well are honest about the operation's weak points (they do not pretend things are fine), and they invest in their team rather than rescuing it ticket by ticket.

A good B2B Support Supervisor reads patterns in the ticket flow, holds the line on quality even when volume is high, and writes documentation that future supervisors actually use. The role rewards steady judgement more than heroics.

Process and what to expect

• Introductory conversation: this is a step for us to get to know each other better, and for us to answer all questions you might have around Deltatre.
• 1-hour Technical round of Interview: we will deep dive on your experience and collect examples of the responsibilities you’ve been dealing with in your past experience. It will be a chance do deep dive on the role and for you to ask questions.
• 1-hour Competency Based Interview: we are going to ask you some situational questions around how you deal with real-life scenarios at work. Easier doing it, more than explaining it!

If any of these formats would be difficult for you, tell us - we adjust regularly and can usually accommodate.