{"id":479269,"url":"https://alion.io/job/dematic-global-sap-operations-engineer-scheduling-automation-control-m","title":"Global SAP Operations Engineer – Scheduling & Automation (Control M)","company":{"id":51782,"name":"KION Group","domain":"kiongroup.com","url":"https://alion.io/company/kion-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":50,"ghost_share":0,"stale_share":0.64,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Red Hat","optional":false},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-04-08T00:00:00Z","employer_posted_date":"2026-04-08","last_verified_at":"2026-10-31T17:43:26Z","board_verified":true,"closed_at":null,"days_open":206,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":206},"description":"Company OverviewDematic Corporation is a leading supplier of integrated automated technology, software, and services to optimize the supply chain. Dematic belongs to the KION Group. The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions. We currently have more than 41,000 employees and approximately €11,100 million in revenue. Our portfolio encompasses industrial trucks, such as forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains, including all related services. Across more than 100 countries worldwide, the KION Group's solutions improve the flow of material and information within factories, warehouses, and distribution centers.\nWe offer:\nKION Group IT is looking for a Global SAP Operations Engineer - Scheduling & Automation to join our Global SAP Authorization, Job Control & Output Management Team.\nThis role is part of a global SAP operations organization responsible for ensuring the stability, reliability, and performance of SAP batch processing and automation across a large, internationally distributed SAP landscape. You will support business-critical processes used by customers and operations worldwide, working closely with global IT and application teams.\nTasks and Qualifications:\nWe offer:\nCareer Development\nCompetitive Compensation and Benefits\nPay Transparency\nGlobal Opportunities \nLearn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer\nDematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\nTasks and Qualifications:\nWhat You Will Do in This Role:\nAs a member of the global operations team, you will:\nOperate, monitor, and optimize SAP batch job scheduling and automation using BMC Control-M\n\nEnsure availability and reliability of SAP batch processes across multiple regions and time zones\n\nCreate, maintain, and validate Control-M jobs based on approved technical and business documentation\n\nMonitor job flows, dependencies, and calendars, proactively identifying risks to production operations\n\nAnalyze, troubleshoot, and resolve job failures, delays, and performance issues\n\nAct as a first-line operations owner for scheduling-related incidents affecting SAP production systems\n\nProvide consultation and guidance for new batch job and automation requests\n\nWork within a structured global on-call rotation, supporting critical SAP services outside regular business hours\n\nTrack and resolve incidents and service requests using Remedy, in line with defined SLAs\n\nCollaborate with SAP Basis, application, and infrastructure teams to improve operational stability and prevent recurring issues\n\nWhat We Are Looking For:\nRequired Qualifications (Must-Have)\n2-4+ years of experience working with BMC Control-M in a production environment (SAP job scheduling experience preferred)\nExperience operating and supporting enterprise batch scheduling or automation systems\nSolid working knowledge of Linux environments (Oracle Linux or Red Hat preferred)\nBasic understanding of SAP systems and batch job concepts\nStrong analytical skills with the ability to troubleshoot issues in live production environments\n English proficiency (B2 or higher) - comfortable working with global, English-speaking teams\nWillingness to participate in a shared on-call rota as part of a global operations model\nResume/CV must be submitted in English\nNice to Have (Advantageous but Not Required)\nExposure to SAP Basis activities or concepts\nScripting experience (Shell, Python, PowerShell, etc.)\nExperience with Output or Print Management solutions (e.g. PLOSSYS, LRS VSPX)\nPrior experience in a global shared services or follow-the-sun support model\nGerman language skills\nWillingness to travel internationally (up to 10-15%) when required\nWhy Join KION Group IT\nBe part of a global SAP operations team supporting mission-critical systems worldwide\nWork in a stable, enterprise-scale SAP environment with modern automation tooling\nGain exposure to international stakeholders, systems, and operational models\nStructured onboarding, knowledge transfer, and collaboration with experienced SAP professionals\nLong-term career development opportunities within Global SAP and IT Operations","description_format":"text","description_chars":4785,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"All 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