Software Support and Development Engineer (m/f/d)

KION Group • English • Manufacturing • Robotics • On-call duty • Travel required • Java • 1 month ago
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Salary
≈ $40k – $89k per year (Estimated)
Location
In office (Augsburg)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match

KION Group

KION Group is a German company created in 2006 when Linde separated its materials handling division, and it is now one of the largest makers of forklift trucks and warehouse automation systems in the world. Its industrial truck business sells under the Linde and STILL brands across Europe and beyond, while Dematic supplies the conveyors, robotics, storage systems and control software behind large automated distribution centres. Headquartered in Frankfurt and listed there, it earns a growing share of revenue from service and from software rather than from equipment sales alone.
kiongroup.com • HQ: Frankfurt am Main, Germany • Warehousing • Logistics • Robotics • Manufacturing • Transportation & Logistics • Supply Chain • 5000+ employees • Est. 2006
Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking.

With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain.

Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems.

We offer:

  • Benefits of an International MDax Group (KION Group)

  • Plenty of room for creativity in a rapidly growing company

  • Flexible and mobile working

  • Individual support and development

  • Employee discounts

Tasks and Qualifications:

Your Tasks:

Assumption of on-call duties in an international environment

Service delivery manager for new and long-term existing customers

Carrying out software support incl. documentation of incoming service cases including description of solutions

Project collaboration in software projects (CS, MU, PS, IS)

International project commissioning and after-go-live support

Service support for existing customers (WCS, MFC)

Software development for WCS, MFC and OFS systems (PTL, PbV)

Change request processing for existing customers

Your Qualifications:

Experience with 24/7 on-call 2nd level support

High level of service and customer orientation

Knowledge in the automation environment / warehouse management systems

Knowledge of the logistics IT environment

Good written and spoken English & German

Willingness to travel

Experience with sophisticated software architectures

Experience in Java software development (min. 3 years of professional experience desirable)

Confident handling of databases (Oracle)

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