# IT Support Associate II

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: TInstall, configure, and maintain data communication network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review operating system and application configurations. Install and upgrade firmware and software. Essential Functions: Install, configure, and maintain desktops, enterprise network switch and routers, and other peripherals. Deploy, configure, and manage Windows and Linux operating systems within virtualized and physical environments. Configure, harden, and moni

- **Id**: 3904500
- **Url**: <https://alion.io/job/denali-ai-it-support-associate-ii>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Redmond, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T03:36:00Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-09T17:12:26Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 4517
- **Description truncated**: no
- **Benefits**: Life insurance, Vision insurance
- **Relocation offered**: no
- **Industries**: Design & Creative, Industrial Automation

## Company

- **Id**: 2036538
- **Name**: Denali AI
- **Domain**: denaliai.com
- **Url**: <https://alion.io/company/denaliai>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: ADP

## Salary

- **Min**: 34
- **Max**: 39
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 78000

## Technologies

- **Active Directory** — Optional: no
- **Jira** — Optional: no
- **Linux** — Optional: no
- **ServiceNow** — Optional: no
- **Windows** — Optional: no
- **Windows Server** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-07T02:21:43Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 51
- **Reasons**: conf:0, velocity, win:early
- **Computed at**: 2026-11-09T06:03:00Z

## Pay

- **Stated usd annual**: 78000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.