{"id":1192641,"url":"https://alion.io/job/dentsplysirona-service-engineer","title":"Service Engineer","company":{"id":705415,"name":"Dentsply Sirona","domain":"dentsplysirona.com","url":"https://alion.io/company/dentsplysirona","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Namibia"],"countries":["NA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":48000,"period":"year","method":null,"sample_n":18873},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T02:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-19T19:35:48Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.\nBringing out the best in people\nAs advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.\nWorking at Dentsply Sirona you are able to:\nDevelop faster - with our commitment to the best professional development.\nPerform better - as part of a high-performance, empowering culture.\nShape an industry - with a market leader that continues to drive innovation.\nMake a difference -by helping improve oral health worldwide.\n\nCompany Overview\nDentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, delivering high-quality solutions that advance patient care and support dental professionals globally. The company emphasizes innovation, service excellence, and career development in a collaborative global environment.\nRole Overview\nThe Service Engineer - CTS is responsible for end-to-end service delivery of Connected Technology Solutions products, including advanced dental imaging systems, digital workflows, treatment centers, and other CTS-enabled equipment. This includes installation, maintenance, troubleshooting, repairs, and customer support to ensure peak performance and high customer satisfaction.\nYou will serve as the primary technical contact for customers in your assigned region, resolving technical issues on site, performing preventive maintenance, and contributing to service excellence standards.\nKey Responsibilities\nIn house repair of DS device, Installation, configure and commission CTS equipment (digital imaging, CAD/CAM, Treatment centre, table top ( DS )device and other connected solutions) at customer sites.\nPerform preventive maintenance, calibration, diagnostic evaluations, and corrective repairs to ensure reliable system performance.\nProvide timely and effective technical troubleshooting support both on site and remotely.\nMaintain accurate service records, documentation of visits, diagnostics, parts used, and resolution steps.\nTrain customers and end-users on correct operation, maintenance procedures, and best practices for CTS equipment.\nManage spare parts inventory and service tooling to minimize downtime and support rapid response.\nWork closely with sales, service planners, and regional teams to prioritize service activities and support customer needs.\nEnsure compliance with safety, quality, and regulatory standards during all technical activities.\nProvide feedback on technical trends, reoccurring issues, and opportunities for product/service enhancements.\nQualifications\nEducation\nBachelor’s degree in Mechanical, Electrical, Electronics, Biomedical, Mechatronics, or related engineering discipline.\nExperience\n0-5 years of experience in field service, technical support, or equipment maintenance-ideally with medical/dental technology or complex electromechanical systems.\nPrior experience with imaging, digital systems, and network-enabled equipment is a significant advantage.\nSkills & Competencies\nStrong technical troubleshooting and problem-solving skills.\nExcellent communication abilities to interact with customers and internal teams.\nAbility to read and interpret electrical diagrams, service manuals, and test procedures.\nProficiency with diagnostic tools, software utilities, and service reporting systems.\nComfortable working independently in the field and managing time effectively.\nWillingness to travel frequently within the assigned territory.\nWork Environment & Travel\nField-based role with frequent travel to customer locations for installations and service calls.\nInteraction with technical teams, sales, and customers across clinics, labs, and service centers.\nWhat We Offer\nOpportunity to work with industry-leading dental technology solutions.\nProfessional development and growth in a global organization.\nDynamic role impacting customer satisfaction and clinical practice performance.\n\nDentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.\nIf you need assistance with completing the online application due to a disability, please send an accommodation request to . Please be sure to include “Accommodation Request” in the subject.","description_format":"text","description_chars":5490,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical Imaging Systems","Dental Products & Labs"],"lifecycle":[{"event":"open","at":"2026-09-24T17:24:21Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 11 · green card filings: 4","filings_12m":11,"filings_prev_12m":27,"green_card_filings_12m":4,"median_offered_wage_usd":115167,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.443,"p_room":0.35,"age_days":32,"expected_fill_days":16,"reasons":["conf:0","velocity","win:tail"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/dentsplysirona-service-engineer","json_url":"https://alion.io/job/dentsplysirona-service-engineer.json","meta":{"generated_at":"2026-10-19T23:14:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2151,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":705415},"rest":"https://alion.io/mcp/rest/get_company?id=705415"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdentsplysirona-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdentsplysirona-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdentsplysirona-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dentsplysirona-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdentsplysirona-service-engineer"}]}