{"id":2174135,"url":"https://alion.io/job/dentsu-back-end-developer","title":"Back End Developer","company":{"id":888,"name":"dentsu","domain":"dentsu.com","url":"https://alion.io/company/dentsu-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":142,"ghost_share":0.007,"stale_share":0.711,"repost_share":0.056,"time_to_fill_p50_days":24,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"AppDynamics","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Bitbucket","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"Grafana","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"MySQL","optional":false},{"name":"New Relic","optional":false},{"name":"Node JS","optional":false},{"name":"Oracle","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOAP","optional":false},{"name":"Splunk","optional":false},{"name":"Spring Boot","optional":false},{"name":"SQL","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-09T13:23:11Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T21:12:26Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Description:\nJob Description: Managed Services Back End Engineer\nAbout the Role:\nWe’re looking for a Managed Services Back End Engineer to support, maintain, and enhance enterprise-grade backend systems for global clients. You’ll play a key role in ensuring application stability, resolving production issues, optimising backend performance, and delivering continuous improvements within a managed services environment.\nThis role is ideal for someone who has strong backend engineering skills, enjoys troubleshooting complex issues, and can work effectively in a fast-paced support and enhancement model.\nKey Responsibilities:\nBackend Development & Support:Design, develop, maintain, and support backend services, APIs, microservices, and integrations across enterprise applications.\n\nManaged Services Delivery:Work as part of a managed services team to handle incidents, service requests, problem tickets, minor enhancements, and production support activities within defined SLAs.\n\nIncident & Problem Management:Investigate, troubleshoot, and resolve application issues, production defects, performance bottlenecks, integration failures, and data-related issues.\n\nHands-on Coding:Write clean, modular, scalable, and maintainable backend code using technologies such as Java, Spring Boot, Node.js, Python, .NET, or similar backend frameworks, depending on the project stack.\n\nAPI Development & Integration:Develop and support RESTful APIs, SOAP services, middleware integrations, and third-party system connections with proper error handling, logging, retry mechanisms, and security controls.\n\nDatabase Management:Work with relational and NoSQL databases such as MySQL, PostgreSQL, Oracle, SQL Server, MongoDB, or similar, including writing optimized queries, stored procedures, and troubleshooting data issues.\n\nPerformance Optimization:Monitor and improve backend application performance, API response times, database queries, memory usage, and overall system reliability.\n\nMonitoring & Observability:Use tools such as Splunk, AppDynamics, New Relic, Datadog, ELK, Grafana, Prometheus, or CloudWatch to monitor applications, analyze logs, identify trends, and prevent recurring issues.\n\nChange & Release Support:Support deployments, hotfixes, configuration changes, release validation, smoke testing, and rollback activities as required.\n\nRoot Cause Analysis:Perform detailed RCA for recurring production issues and implement preventive fixes or long-term solutions.\n\nAutomation & Continuous Improvement:Identify opportunities to automate repetitive support tasks, improve operational efficiency, reduce manual effort, and enhance platform stability.\n\nCross-functional Collaboration:Work closely with client stakeholders, product owners, business analysts, QA teams, DevOps engineers, and offshore/onshore teams to ensure timely resolution and quality delivery.\n\nDocumentation:Maintain technical documentation, support runbooks, SOPs, troubleshooting guides, deployment notes, API documentation, and knowledge base articles.\n\nRequired Qualifications:\n4-7 years of hands-on experience in backend development, application support, or managed services delivery.\nStrong backend engineering experience in one or more technologies such as:Java / Spring Boot\nNode.js\nPython\n.NET / C#\nMicroservices architecture\n\nStrong understanding of REST APIs, SOAP services, JSON, XML, authentication, authorization, and integration patterns.\nExperience working in a production support or managed services environment with SLA-driven delivery.\nGood knowledge of incident, problem, change, and release management processes.\nHands-on experience with databases such as:MySQL\nPostgreSQL\nOracle\nSQL Server\nMongoDB\n\nAbility to troubleshoot backend issues related to APIs, services, databases, integrations, jobs, and batch processes.\nExperience with logging, monitoring, and observability tools.\nGood understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform.\nFamiliarity with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, or Bitbucket Pipelines.\nStrong knowledge of Git-based version control workflows.\nUnderstanding of security best practices including API security, encryption, access controls, secrets management, and secure coding.\nAbility to work on enhancements, bug fixes, support tickets, and minor development activities.\nStrong analytical, debugging, and problem-solving skills.\nGood written and verbal communication skills.\nAbility to work in a collaborative offshore/onshore delivery model.\nWillingness to work in shifts or extended support hours as required by project needs.\nDeep Expertise In:\nBackend application support and development\nREST/SOAP API troubleshooting and enhancement\nMicroservices-based architecture\nDatabase query optimization and issue resolution\nProduction incident handling and RCA\nApplication logs, monitoring, and alert analysis\nService availability, scalability, and performance tuning\nError handling, retry logic, timeout handling, and exception management\nDeployment support and release validation\nSupport documentation, SOPs, and runbook creation\nWorking in ITIL-based managed services models\nQualifications:\nBE / B.Tech / MCA / MSc IT / equivalent degree in Computer Science, Information Technology, or a related field.\nProven experience in backend development and production support.\nStrong ability to troubleshoot complex backend, database, integration, and configuration issues.\nAbility to adapt to a dynamic and fast-paced environment with changing priorities.\nStrong ownership mindset with the ability to drive issues to closure.\nGood communication skills and ability to interact with technical and non-technical stakeholders.\nPrior experience in the Indian IT services or managed services market will be an advantage.\nLocation:\nDGS India - Pune - Indiqube OrchidBrand:\nMerkleTime Type:\nFull timeContract 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