{"id":3401359,"url":"https://alion.io/job/dentsu-manager-client-delivery","title":"Manager, Client Delivery","company":{"id":888,"name":"dentsu","domain":"dentsu.com","url":"https://alion.io/company/dentsu-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":146,"ghost_share":0.007,"stale_share":0.747,"repost_share":0.034,"time_to_fill_p50_days":29,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":71875,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-10-28T14:36:02Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T21:40:58Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Description:\nManager, Client Delivery\nRole Overview\nYou're both a trusted client partner and a delivery leader. In this role, you own the day-to-day execution of your assigned projects while building and maintaining strong client relationships. You keep timelines on track, budgets in check, teams aligned, and clients informed. You solve problems creatively, escalate thoughtfully, and navigate complex situations with sound judgement and leadership presence. You're developing your craft as a strategic operator, building financial acumen, sharpening your delivery instincts, and elevating your team through strong commitment to excellence.\nKey Responsibilities\nClient Leadership\nBe the trusted day-to-day resource and strategic partner for clients on all project matters, building solid rapport and serving as a confident, professional presence.\nEffectively communicate agency strategies, creative work, and points of view to clients with clarity and confidence\nDemonstrate sound judgment in difficult situations, resolving issues collaboratively and escalating appropriately to senior leadership when needed\nProject Delivery & Execution\nOwn day-to-day delivery across multiple workstreams, project and campaigns ensuring all work is executed on time, on budget, and to high-quality standards\nBuild and maintain detailed project timelines and workback schedules, identifying dependencies and proactively flagging timing risks or downstream impacts.\nLead project management documentation including status reports, meeting notes, and issue tracking\nInitiate new projects within the agency and manage workflows from kickoff through delivery\nCoordinate across Client Leadership, Strategy, Creative, Production and agency partners to keep teams aligned on timing, scope, deliverables and next steps.\nMaintain core project documentation, including status trackers, timelines, meeting recaps, action items and approval tracking.\nProactively identify risks, blockers or changes to scope and timing, recommending solutions before they affect delivery.\nIntegrated Campaign Experience\nSupport integrated work across shopper, commerce, creative, production and activation.\nCoordinate work across internal teams, departments and agency partners.\nTranslate briefs into clear workstreams, deliverables, dependencies and timelines.\nApply experience working with creative teams; shopper, commerce, activation or experiential experience is preferred but not required.\nFinancial & Resource Management\nTrack and manage team hours, out-of-pocket expenses, and budgets in collaboration with Finance and Account Management\nReview and assess weekly financial reports, flagging variances to leadership\nManage resourcing allocations, ensuring the right people are assigned at the right levels for project success\nContribute to monthly financial rollups and internal billing discussions\nManage $1-3MM in business with senior oversight and develop growing familiarity with project and retainer financial models\nTechnology & Agentic Tools\nActively learn and adopt new project management technologies and AI-powered tools as they are introduced\nApply agentic tools and emerging workflows to your day-to-day project delivery, identifying practical time savings and quality improvements\nParticipate in tool pilots and share observations with senior leadership to help inform team-wide adoption\nProactively explore how new tools can make your delivery practice sharper and more efficient\nTeam Leadership & Process\nChampion all agency and departmental processes, actively advocating for and executing them across your projects\nContribute to process improvement by flagging gaps and bringing development ideas to senior leadership\nBring new ideas and industry best practice recommendations to leadership's attention\nRequired Qualifications\n2+ years of account management, project management, or client-facing agency experience\nBachelor’s degree or equivalent combination of education and relevant work experience.\nSolid understanding of integrated campaigns and end-to-end project management of low-to-mid complexity projects\nStrong organizational skills with close attention to detail, timeline ownership, and budget tracking\nProactive communicator who keeps cross-functional teams and clients informed and surfaces issues before they escalate\nAbility to prioritize and manage multiple concurrent projects in a fast-paced, deadline-driven environment\nDeveloping financial acumen with experience tracking hours, expenses, and budgets\nComfortable with creative problem-solving, working collaboratively, and leading across cross-functional teams\nEagerness to adopt and apply emerging PM tools and AI-powered solutions in your everyday practice\nLocation\nHybrid position based in New York City or Chicago. \nCandidates should be able to work from the office on a regular basis and collaborate with cross-functional teams and clients in person as needed. \nWhile candidates may be based in either market, they should be comfortable supporting teams and stakeholders across locations as needed. \nThe annual salary range for this position is $71,875 - $90,000 annually. We base placement within the salary range on a variety of factors, including relevant experience, and other factors permitted by law.\nBenefits available with this position include:\nMedical, vision, and dental insurance,\nLife insurance,\nShort-term and long-term disability insurance,\n401k,\nFlexible paid time off,\nAt least 15 paid holidays per year,\nPaid sick and safe leave, and\nPaid parental leave.\nDentsu also complies with applicable state and local laws regarding employee leave benefits, including providing time off according to the Colorado Healthy Families and Workplaces Act, following its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.\nTo begin the application process, please click on the \"Apply\" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.\n#LI-BB1\nLocation:\nNew YorkBrand:\nDentsu CreativeTime Type:\nFull timeContract Type:\nPermanentDentsuis committed to providingequal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex ,sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.\nDentsuis committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to  by clicking on the link to let us knowthe nature of your accommodation request and your contact information. 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