{"id":951015,"url":"https://alion.io/job/dentsu-platform-architect-sfmc","title":"Platform Architect, SFMC","company":{"id":888,"name":"dentsu","domain":"dentsu.com","url":"https://alion.io/company/dentsu-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":108,"ghost_share":0.009,"stale_share":0.833,"repost_share":0.019,"time_to_fill_p50_days":24,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68000,"max":96075,"currency":"USD","period":"year","gross":null,"usd_annual":96075},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-09-29T20:36:09Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Description:\nAbout Us\nMerkle, a dentsucompany, is a leading customer experience management (CXM) company that combines data, technology, and creativity to help the world's best brands build lasting customer relationships. Our Salesforce practice partners with global enterprise clients todesign, implement, and optimizecustomer engagement solutions that drive measurable business outcomes.\nRole Summary\nIf you'repassionate about Salesforce Marketing Cloud and enjoy building solutions that reach millions of customers, this is an opportunity to do your best work atscale. At Merkle, you'llsupport enterprise brands across a variety of industries, solving complex marketing technology challenges and delivering personalized customer experiences across email, mobile, and emerging channels. You'llbe part of a collaborative team that values technical excellence, continuous learning, and innovation in customer experience.\nAs a Platform Architect, you will use hands-on Salesforce Marketing Cloud Engagement experience to build, support, and optimizedigital messaging solutions across email, SMS, mobile, and related channels.You will translate business requirements into technical configurations, develop automations and integrations, troubleshoot platform issues, and support SFMCbest practices.\nThis is a hands-on engineering and delivery rolecontributingto solution designs and reusable platform patterns while partnering with senior technical leaders on complex integrations and broader architecture decisions.\nWhat You Will Do\nSFMC Development and Implementation\nBuild and maintainscalable Salesforce Marketing Cloud Engagement solutions.\n\nTranslate business and campaign requirements into technical configurations.\n\nDevelop journeys, automations, segmentation logic, and campaign workflows.\n\nCreate platform solutions using AMPscript, SSJS, SQL, and GTL.\n\nConfigure Data Extensions, Contact Builder, Journey Builder, and Automation Studio.\n\nSupport REST and SOAP API integrations with senior technical team members.\n\nAssistwith platform audits, health checks, testing, troubleshooting, and issue resolution.\n\nFollow development, testing, deployment, and documentation standards.\n\nClient and Team Support\nServe as a hands-on technical resource for assigned clients and delivery teams.\n\nParticipate in requirementsgathering and technical discovery sessions.\n\nExplain technical requirements, recommendations, and platform limitations to technical and non-technical audiences.\n\nSupport SFMC capability, configuration, and best-practicerecommendations.\n\nCollaborate with developers, project managers, strategists, analytics teams, and technical specialists.\n\nEscalate complex architecture, integration, and platform decisions when appropriate.\n\nPlatform Optimization\nReview SFMC configurations to improve performance, scalability, and maintainability.\n\nOptimizejourneys, automations, data structures, and campaign workflows.\n\nStay current on SFMC releases, platform changes, and new capabilities.\n\nSupport implementation of relevant platform updates and messaging best practices.\n\nDocumentation and Knowledge Sharing\nCreate and maintaintechnical documentation, including workflow diagrams, configuration details, and specifications.\n\nDocument platform solutions, development decisions, and troubleshooting outcomes.\n\nContribute to reusable assets, coding standards, internal best practices, and team knowledge sharing.\n\nWhat You Bring\nTechnical Experience\n4 or more years of hands-on Salesforce Marketing Cloud Engagement development or implementation experience.\n\nExperience with AMPscript, SSJS, SQL, and familiarity with GTL.\n\nExperience with Data Extensions, Contact Builder, Journey Builder, Automation Studio, and audience segmentation.\n\nExperience supporting REST or SOAP API integrations.\n\nExperience with Marketing Cloud Connect, SFMC Connector, or similar integration methods.\n\nBackground in software development, technical implementation, platform configuration, and SFMC troubleshooting.\n\nUnderstanding ofdevelopment, testing, and deployment practices.\n\nConsulting and Communication Skills\nClient-facing, agency, or consulting experience preferred.\n\nAbility to translate business requirements into practical technical solutions.\n\nClear communication with both technical and non-technical audiences.\n\nStrong analytical, troubleshooting, and problem-solving skills.\n\nComfort working through changing requirements and technical ambiguity.\n\nAbility to manage assigned work and deliver high-quality solutions on schedule.\n\nDomain Knowledge\nUnderstanding ofdigital messaging across email, SMS, mobile, or push channels.\n\nFamiliarity with data quality, consent, campaign execution, CAN-SPAM, GDPR, and other relevant privacy or messaging requirements.\n\nOne or more Salesforce certifications preferred, such as Marketing Cloud Email Specialist, Administrator, Consultant, or Developer.\n\nThe annual salary range for this position is $68,000 - $96,075. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.\nBenefits available with this position include:\nMedical, vision, and dental insurance,\nLife insurance,\nShort-term and long-term disability insurance,\n401k,\nFlexible paid time off,\nAt least 15 paid holidays per year,\nPaid sick and safe leave, and\nPaid parental leave.\nDentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.\nTo begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.\nAt dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.\nLocation:\nUSA - Remote - ColoradoBrand:\nMerkleTime Type:\nFull timeContract Type:\nPermanentDentsuis committed to providingequal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex ,sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.\nDentsuis committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to  by clicking on the link to let us knowthe nature of your accommodation request and your contact information. We are here to support you.","description_format":"text","description_chars":7728,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Dental insurance","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-16T00:55:30Z"}],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.548,"p_room":0.9,"age_days":14,"expected_fill_days":24,"reasons":["conf:7","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":{"stated_usd_annual":96075,"is_top_pay":false},"html_url":"https://alion.io/job/dentsu-platform-architect-sfmc","json_url":"https://alion.io/job/dentsu-platform-architect-sfmc.json","meta":{"generated_at":"2026-09-30T03:11:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2384,"day_limit":5000,"remaining_today":2616,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}