{"id":1529594,"url":"https://alion.io/job/dentsu-salesforce-architect-2","title":"Salesforce Architect","company":{"id":888,"name":"dentsu","domain":"dentsu.com","url":"https://alion.io/company/dentsu-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":163,"ghost_share":0.006,"stale_share":0.712,"repost_share":0.049,"time_to_fill_p50_days":22,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain","Lisbon, Portugal","Belgrade, Serbia","Sofia, Bulgaria","Spain"],"countries":["ES","PT","RS","BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":92000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":430},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"Apex","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bitbucket","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"GDPR","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"GitLab","optional":false},{"name":"JavaScript","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Power BI","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-30T15:50:19Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-17T01:35:08Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Job Description:\nWe Dream. We Do. We Deliver.\nAt Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.\nWe’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.\nKey responsibilities:\nResponsible for designing, implementing, and optimizing customer relationship management systems to enhance business processes and improve customer interactions. Deep understanding of CRM platforms, including system design, integration and customization. Ability to align CRM solutions within business strategies and objectives aligned with the customer while leading the technical team during the implementations\nYou will have to:\nDesign the architecture systems in the CRM Domain to ensure high performance and scalability\nDesign and optimize digital platforms.\nDevelop and maintain software architecture documentation.\nEnsure architectural integrity and consistency across the software development lifecycle.\nProvide technical guidance and mentorship to development teams.\nReview and approve design and code to ensure adherence to best practices.\nWork closely with stakeholders to understand business requirements.\nTranslate business requirements into technical specifications and architectural designs.\nStay updated with the latest industry trends and technologies.\nDrive continuous improvement initiatives within the development team.\nParticipate in project planning and estimation activities.\nIdentify and mitigate technical risks throughout the project lifecycle.\nEstablish and enforce coding standards and best practices.\nConduct performance tuning and optimization of software systems.\nMaintain comprehensive architectural documentation.\nPrepare and present technical reports and presentations to stakeholders.\nAct as a subject matter expert (SME) for pitches and client work.\n Skills for the role:\nCRM Platforms:\nDeep knowledge of CRM platforms e.g. Salesforce, HubSpot, Microsoft Dynamics.\nExperience designing efficient, scalable, and maintainable CRM solutions integrating multiple systems.\nExcellent problem-solving skills with the ability to troubleshoot and resolve complex issues.\nExperience in leading and managing project development in Agile or Scrum environments\nExperience with CI/CD and version control tools (e.g., GitHub, GitLab, Bitbucket, Jenkins, etc.).\nAbility to work independently and as part of a team, managing multiple priorities and deadlines and guide junior members.\nDatabases\nAbility to query databases for customer data extraction and reporting.\nCloud & DevOps\nFamiliarity with AWS, Azure, or Google Cloud for CRM hosting, along with CI/CD pipelines, Git, and containerization (Docker, Kubernetes).\nSecurity & Compliance\nExpertise in GDPR, CCPA, and other data privacy laws, as well as CRM security best practices.\nScripting & Automation\nExperience with Apex (Salesforce), JavaScript, .NET for custom CRM logic and automation programming skills in APEX, C#, .net, others.\nAPI Integration\nStrong understanding of REST/SOAP APIs middleware solutions, and system integrations with ERP, CDPs, and loyalty platforms.\nData Analysis & Reporting\nProficiency with Excel, Power BI, Tableau or others to analyze customer data, generate insights.\nCustomer Data Management\nStrong understanding of data segmentation, customer lifecycle, and personalization.\nTroubleshooting & Debugging\nExperience to diagnose CRM-related technical issues and provide solutions.\nTeam player with organizational skills and dedicated to transparency.\nWhy choose Merkle?\nInnovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.\nGlobal Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.\nCollaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.\nWhat’s in It for You?\nGlobal Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.\nFlexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options. Hybrid working - we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office.\nInclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.\nWell-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.\nInnovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.\nPurpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society-where every contribution makes a meaningful impact.\nGrowth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.\n*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter\nReady to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.\nLocation:\nBarcelonaBrand:\nMerkleTime Type:\nFull timeContract Type:\nPermanent","description_format":"text","description_chars":6624,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Home office","Hybrid work"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Creative Agencies","E-commerce Marketing","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-12T04:56:12Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.563,"p_room":0.75,"age_days":16,"expected_fill_days":22,"reasons":["conf:4","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/dentsu-salesforce-architect-2","json_url":"https://alion.io/job/dentsu-salesforce-architect-2.json","meta":{"generated_at":"2026-10-18T15:20:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21331,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":888},"rest":"https://alion.io/mcp/rest/get_company?id=888"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdentsu-salesforce-architect-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdentsu-salesforce-architect-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdentsu-salesforce-architect-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dentsu-salesforce-architect-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdentsu-salesforce-architect-2"}]}