{"id":2849088,"url":"https://alion.io/job/dentsu-salesforce-technical-lead","title":"Salesforce Technical Lead","company":{"id":888,"name":"dentsu","domain":"dentsu.com","url":"https://alion.io/company/dentsu-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":167,"ghost_share":0.006,"stale_share":0.719,"repost_share":0.048,"time_to_fill_p50_days":22,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-20T03:57:19Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Job Description:\nOmega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience leveraging technology for marketing and driving innovative customer relationships.\nWe are currently looking for a Technical Lead to join our team\nMain Tasks\nProvide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions.\n\nSupport the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.\n\nDetect and notify risks in the technical management of project/client profitability.\n\nEnsure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.\n\nEnsure the fulfillment of the project's technical objectives.\n\nEnsure compliance with the agreed software quality standards with Omega's Technical Management.\n\nSupervise the effort estimations of the development and support team during the testing phase of a project.\n\nCollaborate with the PM/DM in project demos for the client.\n\nEnsure the final delivery of technical documentation for a project.\n\nParticipate in the development and training of the technical team, advising them to improve their technical skills.\n\nIdentify possible technical Up & Cross Selling opportunities.\n\nIdentify possible methodological improvements for the technical team.\n\nCollaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.\n\nRequired Experience:\n3+ years participating in the full lifecycle of Salesforce.com implementations.\n\nExperience in Salesforce.com projects.\n\nExperience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud,\n\nExperience with agile methodologies.\n\nHigh level of English.\n\nWhat do we offer:\nPermanent contract.\n\nFlexible Schedule. We make it easy. Balance your professional and personal life.\n\nCertifications plan. Improve your skills and get the official certificate from our main partners.\n\nHome Office. You decide and we support you.\n\nFlexible retribution (public transport ticket, Ticket restaurtant, …).\n\nHealth insurance.\n\nOMEGA in action. Our commitment to a better society is not just an intention\n\nProfessional development: Evolve, grow and get where you want to go.\n\nAbout us\nOmega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.\nTogether with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.\nWith over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.\nWe operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.\nClient satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).\nAt Omega CRM, we believe in growth through people - guided by our values:#Talent, #Flexibility, #Commitment, and #Innovation. 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