{"id":2038727,"url":"https://alion.io/job/dentsu-seniorlead-salesforce-engineer-2","title":"Senior/Lead Salesforce Engineer","company":{"id":888,"name":"dentsu","domain":"dentsu.com","url":"https://alion.io/company/dentsu-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":171,"ghost_share":0.006,"stale_share":0.713,"repost_share":0.047,"time_to_fill_p50_days":22,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal","Belgrade, Serbia","Sofia, Bulgaria","Brno, Czech Republic","Leiria, Portugal","Prague, Czech Republic","Portugal"],"countries":["PT","RS","BG","CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"Bitbucket","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"GitHub","optional":false},{"name":"GitLab","optional":false},{"name":"Jenkins","optional":false},{"name":"Power BI","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"SOAP","optional":false},{"name":"Tableau","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-07T17:07:27Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-20T03:57:19Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Job Description:\nWe Dream. We Do. We Deliver.\nAt Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.\nWe’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.\nKey responsibilities and accountabilities\nResponsible for leading the design, customization, and optimization of the CRM platform, ensuring robust integration, advanced data analytics, and scalable solutions that align with the domain’s strategic objectives and drive customer relationship excellence while identifying new opportunities within the customer.\nYou will have to:\nLead the design and development of complex digital solutions in the CRM Domain\n\nLead the development of complex software solutions.\n\nProvide technical guidance and mentorship to junior engineers.\n\nEnsure architectural integrity and consistency across the software development lifecycle.\n\nDevelop and maintain software architecture documentation.\n\nParticipate in project planning and estimation activities.\n\nDrive continuous improvement initiatives within the development team.\n\nAct as a subject matter expert (SME) for pitches and client work.\n\nContribute to the vision and strategy of the team\n\nSkills for the role:\nCRM Platforms\nExcellent knowledge of CRM systems e.g. Salesforce, HubSpot, Microsoft Dynamics (Backend and Frontend).\n\nBe able to implement efficient, scalable, and maintainable CRM solutions.\n\nExcellent problem-solving skills with the ability to troubleshoot and resolve complex issues.\n\nExperience in leading and managing project development in Agile or Scrum environments.\n\nExperience with CI/CD and version control tools (e.g., GitHub, GitLab, Bitbucket, Jenkins, etc.).\n\nAbility to work independently and as part of a team, managing multiple priorities and deadlines and guide junior members.\n\nDatabases\nAbility to query databases for customer data extraction and reporting.\n\nScripting & Automation\nStrong programming skills in APEX, C#, .net, others.\n\nAPI Integration\nStrong understanding of REST/SOAP APIs for integrating CRM with other systems\n\nData Analysis & Reporting\nStrong experience with Excel, Power BI, Tableau or others to analyze customer data and generate insights.\n\nCustomer Data Management\nStrong understanding of data segmentation, customer lifecycle, and personalization.\n\nTroubleshooting & Debugging\nAbility to diagnose CRM-related technical issues and provide solutions.\n\nExperience by Cloud (any experience in these clouds is a plus)\nLoyalty Management\nLoyalty program modeling (tiers, points/earn, burn rules), wallets, vouchers, promotions, partner/merchant integrations.\n\nReal-time events for accrual/redemption, fraud controls, and member lifecycle orchestration.\n\nConsumer Goods Cloud (CGC)\nRetail execution: visit planning, surveys/audits, image recognition (if applicable), in-store merchandising, order capture.\n\nTrade promotions & pricing workflows, route optimization, distributor/retailer hierarchies, and offline mobile patterns.\n\nFinancial Services Cloud (FSC)\nHouseholding, relationships, KYC/AML processes, advisor workspaces, referrals, and compliance workflows.\n\nPerson Accounts vs. Individual model choices; integration to core banking/insurance systems.\n\nField Service\nWork Orders, service appointments, skills/capabilities, inventory/parts, Scheduling Optimizer, dispatcher console.\n\nMobile flows, offline behavior, safety/compliance checklists, SLAs/entitlements.\n\nCPQ / Revenue Cloud\nProduct rules, price rules, constraint rules, pricing methods, quote templates, approvals, and quote-to-order integrations.\n\nData model alignment with Billing, tax, proration, renewals, amendments, and complex bundling.\n\nData Cloud (CDP)\nIngestion pipelines, identity resolution, data streams, calculated insights, segments, and activation to Marketing Cloud/ads.\n\nReal-time personalization, governance, data contracts, and deduplication strategies.\n\nSalesforce Certifications (Preferred)\nApplication Architect\n\nPlatform Developer I\n\nApp Builder\n\nSharing and Visibility Architect\n\nData Architect\n\nPlatform Development Lifecycle and Deployment Architect\n\nPlatform Developer II\n\nJavaScript Developer\n\nData Cloud Consultant (CDP)\n\nCertified CPQ Administrator / Developer\n\nField Service Consultant\n\nFinancial Services Cloud Accredited Professional\n\nConsumer Goods Cloud Accredited Professional\n\nTeam player with organizational skills and dedicated to transparency.\nWhy choose dentsu?\nGlobal Reach with Local Expertise: Join a network that spans 145 countries, with over 70,000 talented employees. Collaborate with bright minds worldwide and gain insights from diverse industries and markets.\nInnovation at Our Core: For over 120 years, we have been pushing boundaries to connect brands with their audiences through cutting-edge technology, creativity, and transformative solutions.\nCommitment to Impact: We focus on driving meaningful outcomes for our clients and their communities, whether through increasing revenue, influencing behavior change, or fostering positive organizational culture.\nCollaborative Network: Work alongside six global brands all united in delivering highly integrated and scaled transformation solutions.\nWhat’s in It for You?\nGlobal Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.\nFlexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options. Hybrid working - we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office.\nInclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.\nWell-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.\nInnovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.\nPurpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society-where every contribution makes a meaningful impact.\nGrowth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.\n*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter\nReady to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.\nLocation:\nLisbonBrand:\nMerkleTime Type:\nFull timeContract Type:\nPermanent","description_format":"text","description_chars":7478,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Home office","Hybrid work"],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Creative Agencies","E-commerce Marketing","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-07T17:07:27Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.596,"p_room":0.9,"age_days":12,"expected_fill_days":22,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dentsu-seniorlead-salesforce-engineer-2","json_url":"https://alion.io/job/dentsu-seniorlead-salesforce-engineer-2.json","meta":{"generated_at":"2026-10-20T06:44:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7417,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":888},"rest":"https://alion.io/mcp/rest/get_company?id=888"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdentsu-seniorlead-salesforce-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdentsu-seniorlead-salesforce-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdentsu-seniorlead-salesforce-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dentsu-seniorlead-salesforce-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdentsu-seniorlead-salesforce-engineer-2"}]}