{"id":4069853,"url":"https://alion.io/job/dentsu-social-media-associate","title":"Social Media Associate","company":{"id":888,"name":"dentsu","domain":"dentsu.com","url":"https://alion.io/company/dentsu-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":136,"ghost_share":0.007,"stale_share":0.706,"repost_share":0.044,"time_to_fill_p50_days":30,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T13:03:19Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T19:24:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Social Media Associate is responsible for the day-to-day management and execution of clients' social media activities across multiple platforms. This role oversees content publishing, communitymanagement, social listening, crisis monitoring, performance reporting, and trend monitoring to ensure\ntimely and effective social media operations. The Social Media Associate collaborates with clients and\ncross-functional teams to execute campaigns, monitor brand conversations, support influencer\nidentification, and deliver accurate reporting and operational excellence.\nJob Description:\nSocial Media Management\nManage the day-to-day operations of assigned social media accounts across multiple\nplatforms.\nSchedule and publish approved content according to the content calendar.\nEnsure all published content aligns with brand guidelines, campaign objectives, and\nplatform best practices.\nMonitor content quality, accuracy, and timeliness.\nCommunity Management\nMonitor social media channels for comments, messages, reviews, and mentions.\nRespond to customer inquiries and engage with online communities within agreed service\nlevel agreements (SLAs).\nEscalate customer concerns or sensitive issues to appropriate stakeholders when\nnecessary.\nFoster positive brand engagement through timely and professional interactions.\nCrisis Management\nMonitor conversations for potential reputational risks and emerging issues.\nIdentify, document, and escalate potential crises following established protocols.\nSupport crisis response efforts by coordinating with clients and internal stakeholders.\nTrack post-crisis sentiment and provide insights for future improvements.\nSocial Listening & Trend Monitoring\nMonitor online conversations, brand mentions, competitors, and industry discussions.\nIdentify emerging consumer trends, viral conversations, and cultural moments relevant to clients.\nProvide actionable insights based on social listening findings.\nSupport campaign ideation using audience and market intelligence.\nKOL / Influencer Support\nIdentify relevant Key Opinion Leaders (KOLs), creators, and influencers based on campaign objectives.\nConduct preliminary research on influencer profiles, audience relevance, and engagement.\nProvide recommendations to support influencer marketing initiatives.\nAnalytics & Reporting\nPrepare regular reports covering page performance, content performance, community management metrics, audience growth, engagement trends, and social listening insights.\nAnalyze campaign performance and identify optimization opportunities.\nPresent insights and recommendations to internal teams and clients.\nCross-Functional Collaboration\nCoordinate with other teams for updates, deliverables, timelines, and approvals.\nSupport integrated marketing initiatives through cross-functional communication.\nEnsure deliverables are completed accurately and on schedule.\nLocation:\nMakati CityBrand:\nDentsu CreativeTime Type:\nFull timeContract 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