{"id":1581437,"url":"https://alion.io/job/dentsu-system-operations-engineer","title":"System Operations Engineer","company":{"id":888,"name":"dentsu","domain":"dentsu.com","url":"https://alion.io/company/dentsu-polska","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":111,"ghost_share":0,"stale_share":0.82,"repost_share":0.018,"time_to_fill_p50_days":26,"computed_at":"2026-10-01T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"AWS Step Functions","optional":false},{"name":"dbt","optional":false},{"name":"ITIL","optional":false},{"name":"pySpark","optional":false},{"name":"Snowflake","optional":false},{"name":"AWS CDK","optional":true},{"name":"CI/CD","optional":true},{"name":"CloudFormation","optional":true},{"name":"Jenkins","optional":true},{"name":"Python","optional":true},{"name":"Spark","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-01T13:20:37Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-01T13:20:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\nOmega CRM Consulting is looking for a System Operations Specialist that would like to collaborate with one of the top global pharmaceutical companies.\nThe Systems Operations Specialist will be responsible for the Operational Excellence of a group of systems/applications, performing the standard operational tasks to keep the system compliant with ISI standards.\nTasks include, but are not limited to:\nCompliance documentation\nCoordinating and scheduling backup/recovery & Performing Disaster Recovery testing\nService Level Agreement monitoring\nAccess & identity monitoring\nCoordinating (but not performing) server and database patches\nIncident troubleshooting\nSmall enhancements/configuration changes to software\nCoordinating software management\nInterfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure)\nCollecting & Processing Demands from Business Users\nPerforming Incident & Problem Management\nPerforming Change Management\nWorking with IT Infrastructure to remediate, replace, migrate or decommission legacy systems or infrastructure items\nDecommissioning (Retiring) systems\nCoordinating System Archiving\nCoordinating the onboarding of systems from functional areas to the EOC\nOverseeing Knowledge transfer, Shadowing, Reverse Shadowing during the transition of systems from the functional areas to the EOC\nCommunicating system transition results back to the EOC reporting team\nSkills:\nMust be customer oriented\nMust be well organized and methodical\nMust have excellent communication skills both written & verbal\nMust be able to work successfully on a team\nMust have Excellent English speaking, reading & writing skills\nOther languages such as German, Japanese, Mandarin, Spanish a plus\nMust be able to present information effectively\nMust have demonstrated understanding and experience with Infrastructure topics such as databases, servers, cloud systems, networking etc.\nA demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification\nWorking knowledge of:\nPipeline development on AWS stack (Glue, Pyspark, lambda, s3, SNS, Step functions, Airflow)\nData transformation and modelling using Snowflake and dbt\nGood to have knowledge of data integration tools (Snaplogic)\nPython and SQL (advanced)\nInfrastructure as Code (AWS CDK / CloudFormation) - pipelines and transformations are deployed as reusable blueprints across environments\nCI/CD (Jenkins, AWS CodePipeline, AWS CodeBuild)\nExperience:\n2+ years working as System Lead or Similar\nGood Understanding of assigned application and system lead support service tasks\nUnderstanding and experience working with Hardware, software, networking and databases\nProven work experience in an IT technical support or similar role\nExperience working in a regulated environment is a plus\nExperience working in a multicultural diverse environment\nWhat do We offer\nPermanent contract.\nFlexible Schedule. We make it easy. Balance your professional and personal life.\nTrainings & Certifications. Improve your skills and get the official certificate from our main partners.\nHome Office.\nFlexible retribution (public transport ticket, Ticket restaurant, …).\nHealth insurance.\nOMEGA in action. Our commitment to a better society is not just an intention.\nAbout us\nOmega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.\nTogether with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.\nWith over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.\nWe operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.\nClient satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).\nAt Omega CRM, we believe in growth through people - guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.\n#OMEGA #LI-REMOTE\nLocation:\nRemote - SpainBrand:\nOmegaTime Type:\nFull timeContract Type:\nPermanent","description_format":"text","description_chars":4573,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Health insurance","Home office"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Creative Agencies","E-commerce Marketing","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-01T13:20:37Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:6","win:early","comp:junior,brand"],"computed_at":"2026-10-01T19:51:43Z"},"pay":null,"html_url":"https://alion.io/job/dentsu-system-operations-engineer","json_url":"https://alion.io/job/dentsu-system-operations-engineer.json","meta":{"generated_at":"2026-10-01T19:51:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2468,"day_limit":5000,"remaining_today":2532,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}