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Operations Manager

DePaul • On-call duty • 9 days ago
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Salary
$50k – $52k per year
Location
In office (Rochester, 10am - 7pm)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 5, 2026.

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DePaul

DePaul — Affordable Housing, Mental Health Services, and Support Programs in Western New York. There are countless reasons to celebrate being part of DePaul, including generous paid time off, medical, dental and vision insurance, HSA/FSA accounts, holidays, 403b, free parking and more.
depaul.org • Amsterdam • Buffalo • Rochester • Schenectady • Cheektowaga • Disability Support Services • Nonprofits & Foundations • 501-1000 employees • Est. 1958

Overview

The Operations Manager is responsible for the overall operation of the Treatment Apartment, including the resident care, supervision of staff and monitoring of physical plant.

Why work for DePaul?

  • Make a positive difference in someone's life
  • Supportive work environment
  • We value diversity
  • Opportunity for professional development and career advancement
  • Excellent benefits and competitive wages
  • Pay range for this position is $25-$26.20/hour

Responsibilities

DIRECT SERVICE RESPONSIBILITIES:

  • Provide teaching, supervision and support in accordance with OMH 593 and 595 including the following restorative services: Assertiveness / Self-Advocacy Training, Community Integration/Resource Development, Daily Living Skills, Health Services, Medication Management / Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, Symptom management.
  • Ensure that each resident receives comprehensive planning for admission, ongoing treatment and training, and discharge or transfer. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the New York State Office of Mental Health.
  • Observe, monitor and document resident behaviors as well as their progress in accordance with agency standards.
  • Plan, implement and supervise recreational activities.
  • Ensure that supervision, ordering and documentation of resident medications are in accordance with agency policies.
  • Perform any other duties necessary for the effective and efficient operation of the Apartment Treatment Site.

    • ADMINISTRATIVE RESPONSIBILITIES:

  • Assign, train, supervise and evaluate the daily activities of staff and volunteers and schedule their hours to maintain appropriate and sufficient coverage in collaboration with the Program Director.
  • Ensure that all required resident care documentation is completed in accordance with standards set by OMH and the agency.
  • Conduct in-service training.
  • Ensure site staff is trained and competent in medication related skills.
  • Ensure site staff receives mandatory Agency trainings.
  • Supervise the maintenance of the building and coordinate fire safety procedures and Resident move ins.
  • Maintain a positive relationship with community groups, including the Community Advisory Board, to ensure continuity of care for residents.
  • Interview and make hiring recommendations to supervisor.
  • Attend staff meetings and trainings as required by supervisor and work as a member of the residential team for each resident. Give relevant input for treatment team meetings, staff meetings, utilization reviews and any other meetings.
  • Observe all safety rules and regulations for self and others.
  • Collaborate with the Rehabilitation and Compliance Manager in the absence of the Program Director to oversee the operation of the Apartment Treatment Site.
  • On-call availability to provide support to the staff after hours and in case of emergency.

    • Qualifications

    Education: 4-year degree in Human Services.

    Experience: 1 year experience in Human Services.

    Other: Driving record that meets agency’s Clean Driving Record Policy.

    Work Environment

    This position is Tuesday-Saturday with the following schedule:

    • Sunday: Off
    • Monday: Off
    • Tuesday: 10am-6:30pm
    • Wednesday: 9am-5:30pm
    • Thursday: 10am-6:30pm
    • Friday: 9am-5:30pm
    • Saturday: 9am-5:30pm

    Benefits

    This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match, Employee Discount Programs, Free Parking and Staff Recognition Programs.

    DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.

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