{"id":1256030,"url":"https://alion.io/job/depository-trust-clearing-corporation-associate-director-cloud-operations","title":"Associate Director Cloud Operations","company":{"id":1759477,"name":"Depository Trust & Clearing Corporation","domain":"dtcc.com","url":"https://alion.io/company/dtcc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":90,"ghost_share":0.011,"stale_share":0.9,"repost_share":0.022,"time_to_fill_p50_days":33,"computed_at":"2026-10-23T05:54:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":98000,"max_usd":212000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":94},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock AgentCore","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Dynatrace","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Kubernetes","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Terraform","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-08-27T18:16:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-23T05:24:01Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"Are you ready to make an impact at DTCC?\nDo you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.\nThe Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.\nPay and Benefits:\nCompetitive compensation, including base pay and annual incentive\nComprehensive health and life insurance and well-being benefits\nPension \nPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.\nDTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). \nThe Impact you will have in this role:\nCloud Operations is responsible for the availability, security, and governed change of DTCC's production AWS and Azure environments. The team operates the infrastructure that supports financial market services: clearing, settlement, equities, fixed income, and derivatives markets. Cloud Operations owns observability, incident response, change authority, problem management, and operational readiness for cloud-hosted workloads. The team builds governed execution paths so application teams can operate safely at speed and drives every production incident to root cause and verified closure.\nYour Primary Responsibilities:\nOwn incident response on your shift in a 24x7 hybrid cloud environment that supports critical financial market operations.\nDrive complex, cross-domain incidents to resolution across AWS, Azure, on-prem, and hybrid infrastructure, making mitigation decisions under pressure with incomplete information.\nManage engineers on your shift rotation, developing them into independent decision-makers who can run incidents.\nLead your team's build work on operational tooling and automation between incidents, with a focus on eliminating recurring manual work.\nPrioritize work based on incident patterns, translating recurring failures into automation that prevents recurrence.\nEnforce production change governance on your shift, including reconciliation of manual changes back into infrastructure-as-code within SLA.\nMaintain operational visibility through daily change posture awareness and pattern detection.\nPartner across Platform Engineering, Application Teams, and Delivery Engineering to ensure operational excellence drives improvements across the organization.\nQualifications:\nMinimum of 8 years of related experience\nBachelor's degree preferred or equivalent experience\nTalents Needed for Success:\n3+ years managing people in an operational environment\nDeep experience in cloud operations, SRE, or infrastructure engineering\nInfrastructure knowledge spanning AWS, Azure, VMware, hybrid networking, storage, Kubernetes, Linux, and Windows\nProficiency in Python, Terraform, infrastructure-as-code, and CI/CD pipelines\nWorking knowledge of AI-assisted operations tooling such as Amazon Kiro, AWS AgentCore, or agentic automation frameworks\nObservability platform experience such as Grafana, Prometheus, Datadog, CloudWatch, or Dynatrace\nIncident management expertise across the full ITSM lifecycle, including root cause analysis that drives architectural change\nPeople leadership in an operational environment, including shift rotation design, on-call models, and performance development\nExperience operating in a regulated or financial services environment preferred\nThe salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.","description_format":"text","description_chars":4822,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-25T19:09:51Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.526,"p_room":0.36,"age_days":56,"expected_fill_days":33,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/depository-trust-clearing-corporation-associate-director-cloud-operations","json_url":"https://alion.io/job/depository-trust-clearing-corporation-associate-director-cloud-operations.json","meta":{"generated_at":"2026-10-23T10:30:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1759477},"rest":"https://alion.io/mcp/rest/get_company?id=1759477"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdepository-trust-clearing-corporation-associate-director-cloud-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdepository-trust-clearing-corporation-associate-director-cloud-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdepository-trust-clearing-corporation-associate-director-cloud-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/depository-trust-clearing-corporation-associate-director-cloud-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdepository-trust-clearing-corporation-associate-director-cloud-operations"}]}