{"id":1947617,"url":"https://alion.io/job/depository-trust-clearing-corporation-client-connectivity-services-advisor","title":"Client Connectivity Services Advisor","company":{"id":1759477,"name":"Depository Trust & Clearing Corporation","domain":"dtcc.com","url":"https://alion.io/company/dtcc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":82,"ghost_share":0.012,"stale_share":0.915,"repost_share":0.024,"time_to_fill_p50_days":32,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrexham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27000,"max":29000,"currency":"GBP","period":"year","gross":null,"usd_annual":38326},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"IBM MQ","optional":false},{"name":"Linux","optional":false},{"name":"Unix","optional":false},{"name":"COBOL","optional":true}],"status":"live","first_seen_at":"2026-10-06T07:24:47Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-26T15:08:13Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Are you ready to make an impact at DTCC?\nDo you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.\nPay and Benefits:\nSalary range £27000-£29000 per annum with bonus\nComprehensive health and life insurance and well-being benefits\nPension \nPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.\n DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)\nThe impact you will have in this role:\nThe Client Connectivity Services Senior Analyst works in DTCC's Client Connectivity Services team, which is responsible for connecting clients to DTCC to automate the data transfer process via a defined list of transfer protocols and network options, configure data delivery for the selected DTCC products and ensuring data is delivered in full accurately and timely. You will execute routine and complex tasks and will be expected to deliver excellent client experience throughout the client lifecycle.\nYour Primary Responsibilities:\nGathers and validate required data obtained from clients to establish connection to DTCC’s network and supports any lifecycle changes\nWorks with internal teams to implement relevant network and authentication configurations \nPerforms data delivery configurations and verifications with strict adherence to procedures \nNavigates internal stakeholders to resolve client queries with little or no supervision\nManages client expectations in accordance with defined turnaround times\nMonitors and tracks all client queries received using client case management tools, adheres to salesforce case management requirements\nSupports client queries via email and over the phone\nTroubleshoots internal alerts and resolves accordingly\nAccurately documents work performed utilizing the Knowledge Centered Service methodology\nProvides support over weekends and public holidays as required\nMinimizes risk by following established policies and procedures, escalating issues, and supporting positive relationships with key internal/external clients and partners\nContributes to department projects and works to meet the team objectives\n**NOTE: The Primary Responsibilities of this role are not limited to the details above. **\nQualifications:\nBachelor's degree preferred or equivalent experience\nMinimum of 2 years of related experience\nTalents Needed For Success:\nExcellent communication skills (oral and written) and customer service skills.\nStrong analytical and problem-solving skills.\nWell organized, ability to prioritize, meet deadlines, identify process risks and “red flags”\nKnowledge of transfer protocols including FTP/S, SFTP, IBM MQ Messaging, Connect: Direct - Network Data Mover (NDM) and computing systems including Linux/Unix and IBM Mainframe\nGood understanding of IT networking\nWe offer top class training and development for you to be an asset in our organization!\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.","description_format":"text","description_chars":3920,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-06T07:54:12Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.561,"p_room":0.9,"age_days":19,"expected_fill_days":32,"reasons":["conf:5","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":38326,"is_top_pay":false},"html_url":"https://alion.io/job/depository-trust-clearing-corporation-client-connectivity-services-advisor","json_url":"https://alion.io/job/depository-trust-clearing-corporation-client-connectivity-services-advisor.json","meta":{"generated_at":"2026-10-26T20:53:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28129,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1759477},"rest":"https://alion.io/mcp/rest/get_company?id=1759477"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdepository-trust-clearing-corporation-client-connectivity-services-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdepository-trust-clearing-corporation-client-connectivity-services-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdepository-trust-clearing-corporation-client-connectivity-services-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/depository-trust-clearing-corporation-client-connectivity-services-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdepository-trust-clearing-corporation-client-connectivity-services-advisor"}]}