{"id":3381740,"url":"https://alion.io/job/depository-trust-clearing-corporation-systems-engineering-senior-associate-2","title":"Systems Engineering Senior Associate","company":{"id":1759477,"name":"Depository Trust & Clearing Corporation","domain":"dtcc.com","url":"https://alion.io/company/dtcc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":93,"ghost_share":0.011,"stale_share":0.86,"repost_share":0.032,"time_to_fill_p50_days":32,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Dynatrace","optional":false},{"name":"Grafana","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"PagerDuty","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-10-28T03:47:02Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T09:24:18Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Are you ready to make an impact at DTCC?\nDo you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.\nPay and Benefits:\nCompetitive compensation, including base pay and annual incentive.\nComprehensive health and life insurance and well-being benefits, based on location.\nPension / Retirement benefits \nPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.\n DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).\nThe Impact you will have in this role:\nDTCC leverages event and alert management systems integrated with tools like ServiceNow and PagerDuty to monitor our infrastructure in real-time, detect anomalies, and escalate them to the appropriate support teams for either reactive or proactive action for incident resolution.\nAs an Event and Alert Management Senior Associate, you will play a key role in ensuring the effective operation and optimization of DTCC’s enterprise Event Management (EVM) solutions. You will contribute technical expertise to EVM projects, collaborate with cross-functional teams, and help drive improvements in system reliability and incident response through best practices and data-driven insights.\nPrimary Responsibilities:\nEnsure Event Management (EVM) tools and solutions are properly configured, maintained, and aligned with organizational needs, including event ingestion, mapping, CI identification, correlation, alert routing, suppression, and incident generation. \nCollaborate with IT, Business, application, infrastructure, monitoring, and support teams to understand requirements, onboard monitoring capabilities, and ensure EVM solutions align with organizational goals and deliver operational value. \nAnalyze, develop, and continuously improve event and alert management processes and rules to enhance system reliability, improve alert quality, reduce noise, and ensure actionable alerts reach the appropriate support teams. \nTroubleshoot complex production issues across the monitoring-to-event-to-alert-to-incident lifecycle, supporting timely identification and resolution of Event Management and integration issues. \nProvide Event Management subject matter expertise and technical guidance to team members and stakeholders, promoting standards, best practices, and consistent execution. \nDrive automation, standardization, governance, and continuous improvement across Event Management integrations, processes, suppression controls, and operational workflows. \nSupport the planning and delivery of EVM projects and initiatives, including requirements analysis, solution design, documentation, testing, production implementation, and post-implementation validation.\nQualifications :\nMinimum of 4 years of experience with Event and Alert Management Technologies (e.g., ServiceNow, PagerDuty).\nBachelor's degree or equivalent professional experience. \nTalent needed for Success:\nStrong experience with ServiceNow ITOM / Event Management, including event ingestion, event and alert rules, correlation, suppression, alert routing, and incident generation. \nSolid understanding of the event-to-alert-to-incident lifecycle and how monitoring events flow through an enterprise operations environment. \nExperience integrating enterprise monitoring platforms such as Grafana, Splunk, Dynatrace, SolarWinds, AWS monitoring services, or similar tools with ServiceNow. \nWorking knowledge of CMDB and Configuration Items (CIs), including CI identification, lookup/matching logic, and the role CMDB data plays in event processing and routing. \nAbility to analyze new event sources and event types, validate field mappings, normalize incoming data, and translate monitoring requirements into Event Management rules. \nExperience designing and maintaining event correlation, deduplication, filtering, and suppression logic to improve alert quality and reduce operational noise. \nStrong troubleshooting skills across monitoring integrations, event processing, alert creation, routing, and downstream incident workflows. \nExperience with REST APIs, JSON, scripting, and automation, with ServiceNow JavaScript and Python knowledge being beneficial. \nUnderstanding of ITIL / ITSM operational processes, particularly Incident, Change, Problem, and Configuration Management. \nAbility to assess monitoring requirements and identify opportunities for automation and operational process improvement. \nExperience supporting production environments, including root-cause investigation, implementation validation, and post-production troubleshooting. \nAbility to work effectively with application, infrastructure, cloud, monitoring, ServiceNow, and operations teams to onboard and support monitoring solutions. \nStrong analytical skills with the ability to work through complex technical requirements and translate them into scalable Event Management solutions. \nStrong documentation skills for maintaining technical designs, procedures, standards, rule inventories, and operational support documentation. \nAbility to balance day-to-day operational support with engineering/enhancement work and manage multiple priorities. \nStrong communication skills, with the ability to explain complex Event Management behavior to both technical teams and business/leadership stakeholders. \nDemonstrated focus on operational resilience, alert quality, governance, standardization, and continuous improvement.\nActual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.","description_format":"text","description_chars":6577,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Engineering","Stock Exchanges & Market Infrastructure","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-28T05:31:39Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":32,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/depository-trust-clearing-corporation-systems-engineering-senior-associate-2","json_url":"https://alion.io/job/depository-trust-clearing-corporation-systems-engineering-senior-associate-2.json","meta":{"generated_at":"2026-10-31T13:16:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20559,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1759477},"rest":"https://alion.io/mcp/rest/get_company?id=1759477"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdepository-trust-clearing-corporation-systems-engineering-senior-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdepository-trust-clearing-corporation-systems-engineering-senior-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdepository-trust-clearing-corporation-systems-engineering-senior-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/depository-trust-clearing-corporation-systems-engineering-senior-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdepository-trust-clearing-corporation-systems-engineering-senior-associate-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3381740}},{"tool":"search_jobs","arguments":{"company":"dtcc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3381740},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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