{"id":1954446,"url":"https://alion.io/job/dept-account-director-freelance","title":"Account Director (Freelance)","company":{"id":1704,"name":"Dept","domain":"deptagency.com","url":"https://alion.io/company/dept-agency","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":41,"ghost_share":0.024,"stale_share":0.732,"repost_share":0.049,"time_to_fill_p50_days":46,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"freelance","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":106000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":48},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"OpenAI","optional":false}],"status":"live","first_seen_at":"2026-10-06T09:34:26Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-26T02:12:57Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Please note: This is a short-term (approx 2 months) freelance contract opportunity with an ASAP start.\n\nDEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.\nJOB PURPOSE:\nThis role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.\nAs an Account Director, you will be responsible for building strong relationships with clients at all levels including strategic input, and overseeing the delivery of a wide variety of substantial integrated campaigns.\nYou will be required to manage client briefs from start to finish, planning, assigning and reviewing creative and managing the overall agency workload in partnership with the producers, design and copy leads.\nYou will be working closely with designers, copywriters, developers and other parts of the agency to ensure successful campaign deliveries; which are profitable without compromising the creative integrity.\nTherefore, you must be a great team player with strong interpersonal skills.\nWHAT YOU'LL DO:\nManage client accounts and projects from briefing through delivery, ensuring work is completed on time, on budget, and to a high standard.\nBuild and maintain strong client relationships, acting as a trusted advisor and managing expectations.\nCoordinate cross-functional teams, balancing workloads and communicating client feedback effectively.\nOversee project scope, budgets, contracts, and resources to maximise account performance and profitability.\nLead account planning, proposals, presentations, and new business opportunities.\nDrive process improvements and ensure consistent delivery across all projects.\nMonitor account performance and provide strategic recommendations based on client objectives and results.\nMentor and support junior team members, resolving project challenges and escalations.\nLead and develop project teams, delegating work effectively and fostering collaboration.\nSupport hiring, onboarding, performance management, and professional development.\nEncourage innovation, continuous improvement, and high-quality delivery across the team.\nManage change effectively and communicate priorities to ensure smooth execution.\nWHAT WE'RE LOOKING FOR:\n\nExperience delivering integrated, multi-channel marketing campaigns.\nStrong account, project, budget, and stakeholder management skills.\nExcellent organisation with the ability to manage multiple priorities in a fast-paced environment.\nStrong communication, problem-solving, and decision-making abilities.\nExperience leading and developing high-performing teams.\nCommercial awareness with business development and client growth experience.\nKnowledge of digital production and creative workflows.\nProactive, adaptable, and solutions-focused with strong attention to detail.\nProficiency with Microsoft Office and project management tools.\nAI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.\nThis posting reflects an existing vacancy at DEPT®.\nWHY DEPT®?\n We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.\nWe are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.\nAt DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.\nDIVERSITY, EQUITY & INCLUSION\n At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.\nNot sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.\nWe also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.\nWant to know more about our dedication to diversity, equity, and inclusion? 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