{"id":214406,"url":"https://alion.io/job/dept-client-partner-dfm","title":"Client Partner (d/f/m)","company":{"id":1704,"name":"Dept","domain":"deptagency.com","url":"https://alion.io/company/dept-agency","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":37,"ghost_share":0,"stale_share":0.892,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":123000,"period":"year","method":"role_country_seniority_unknown","sample_n":286},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OpenAI","optional":false}],"status":"live","first_seen_at":"2026-08-19T14:15:56Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-09-28T04:39:13Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Client Partner (d/f/m)\nDEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.\nJOB PURPOSE\nThis role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.\nFor our team in Hamburg or Berlin we are looking for a Client Director (div/f/m) who will look after our accounts with a high degree of pro-activeness, empathy, strategic thinking and communication skills. Do you like to get things moving, are you passionate about strategic customer management and development? Then we should get to know each other!\nWHAT YOU’LL DO:\nYou are a business accelerator for our clients and us\nYou have overall responsibility for the client, which means you are responsible for the success of the collaboration and the expansion of the sales volume\nYou are a connector and able to manage and lead a senior DEPT® team on the client\nIn addition you monitor the performance of the customer's products and KPIs (e.g. data dashboards), taking measures for optimization if required\nYou are responsible for the client satisfaction \nYou pro-actively initiate and drive strategic and sustainable customer development through appropriate formats and have a significant influence on the company's growth\nBeing familiar with clients business goals and pain points in order to adapt offers to the customer's goals are further areas of responsibility that you will have\nYou will gain an overview of your clients' stakeholder landscape and maintain a regular exchange with relevant stakeholders on the client side, our management, the experts and project managers as well as other DEPT® business units (if relevant for the existing account setup)\nYou know how to ask the right questions at the customer and thus open up new business areas\nYou will also give individual client presentations and hold regular quarterly and annual planning meetings so that nothing stands in the way of achieving client goals\nYou present work internally and externally\nWHAT YOU BRING:\nYou have many years of professional experience in managing global accounts in the field of digital experience and technology, with seven-figure annual budgets and higher. Experience in working with global clients is a big plus\nYou have experience in managing and facilitating international and cross functional internal teams on your clients\nYou’re driven by insights and analyses and build your strategies comprehensively and logically on them\nYou have a very good understanding of digital experience mechanisms\nYou enjoy providing strategic advice to clients and are successful at selling your expertise profitably\nYou bring previous experience having worked with agencies, with tech agencies as a plus\nYou are enthusiastic about current digital industry discussions and trends\nYou have experience with technology environments and possess a high level understanding of Platform and UX and UI Design \nYou are able to present your complex strategic ideas clearly on slides\nCan give clear instructions for future actions because you have a very good understanding of reporting and analysis\nProfessional working proficiency in German with excellent English skills, capable of working with clients in German\nWE OFFER:\nFlexible, hybrid working policy (1-2 days at the office, depending on location);\nCompany pension scheme.\n€50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.\nLease bike options / JobRad and 25% subsidy for the Deutschlandticket.\nOccasional breakfast/lunch at the office, Smoothie Tuesdays.\nStay happy and healthy with a contribution to your health through the OpenUp platform;\nFuture Bens - Exclusive access to sustainable, healthy products at attractive deals.\nSocial events, plenty of opportunities to connect with colleagues through organised activities and celebrations.\nA reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.\nAwesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!\nThe opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.\nGlobal annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.\nWHY DEPT®?\nWe are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.\nWe are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.\nAt DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.\nDIVERSITY, EQUITY & INCLUSION \nAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.\nNot sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.\nWe also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.\nWant to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.","description_format":"text","description_chars":6664,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Equity","Hybrid work"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Creative Agencies","Custom Software Development","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-09-05T08:47:13Z"}],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.471,"p_room":0.75,"age_days":39,"expected_fill_days":47,"reasons":["conf:1","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dept-client-partner-dfm","json_url":"https://alion.io/job/dept-client-partner-dfm.json","meta":{"generated_at":"2026-09-28T06:13:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4332,"day_limit":5000,"remaining_today":668,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}