{"id":203292,"url":"https://alion.io/job/dept-senior-business-analyst","title":"Senior, Business Analyst","company":{"id":1704,"name":"Dept","domain":"deptagency.com","url":"https://alion.io/company/dept-agency","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":38,"ghost_share":0.026,"stale_share":0.763,"repost_share":0.053,"time_to_fill_p50_days":45,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":64000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3468},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"FigJam","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Miro","optional":false},{"name":"Scrum","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-09-04T16:45:18Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-02T21:31:04Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"WHY DEPT®?\nWe are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.\nOur culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world. \nTHE ROLE\nDEPT® is looking for a Business Analyst who owns a workstream independently. A Senior Business Analyst at DEPT leads the translation of complex business needs into actionable product and technology solutions. They'll work across clients, strategists, product managers, designers, engineers, and QA teams, to create alignment from discovery through delivery and ensure that solutions address the intended business and user outcomes, all with minimal oversight. Our business analysts move between clients, industries, and delivery models, balancing client expectations against delivery constraints while working inside multidisciplinary agency teams.\nGenAI fluency is core to this role, and you'll be expected to use AI tools daily, including drafting requirements and user stories, summarizing discovery sessions, generating first-pass documentation, all while applying the judgment built through years or rigor to critically review and correct the output, rather than trusting it blindly. Additionally, a good candidate for this role should have a willingness to push the field forward, eager to create new ways of using these tools to build clarity for their teams.\nWHAT YOU'LL OWN\nRequirements and acceptance criteria for your workstream, start to finish\nTraceability from business goals through requirements, stories, and delivered outcomes\nStakeholder alignment on scope and expected outcomes\nUAT strategy, including scenarios, readiness criteria, and validation\nWHAT YOU'LL DO\nRun Discovery: Lead stakeholder interviews and workshops, turning what you hear into clear, testable requirements and user stories.\nDocument Process & Gaps: Map current and future-state processes - flowcharts, personas, use cases, data mappings - and close gaps before they hit delivery.\nWork the Team's Cadence: Follow Agile/Scrum or Kanban practices, adapting to the team's rhythm.\nResolve Stakeholder Conflict: Build trust-based relationships and resolve conflicting priorities directly, translating between technical and business language.\nDefine the Details: Business rules, data requirements, integrations, dependencies, and exception scenarios.\nMentorship: Guide junior team members on documentation standards and technique.\nWHAT YOU BRING\nIndependent Ownership: 2-4 years of BA experience, with a track record of owning a workstream independently rather than assisting under a senior BA.\nInformation Gathering & Documentation: Comfort running discovery and producing user stories, acceptance criteria, process diagrams, and functional specs.\nMethodology: Working knowledge of Agile and the Software Development Lifecycle.\nTools: Proficiency with Jira, Confluence, Lucidchart, Miro, FigJam, and/or Adobe Workfront.\n Platform Exposure: Familiarity with platforms like the Adobe stack (especially AEM), Salesforce (especially Commerce Cloud), and CMS platforms like Contentful or Optimizely a plus.\nAgency Experience: Comfort moving between clients, industries, and delivery models in multidisciplinary teams, while balancing client expectations against delivery constraints. Ideal candidates will have experience working in Advertising.\nEducation: Bachelor's degree in Business Administration, IT, Computer Science, or related field, or equivalent practical experience.\nHOW YOU WORK\nClear Communication: Adjust the level of detail for executives, clients, or engineers as needed.\nFacilitation & Curiosity: Run workshops that end in decisions, not just discussion, and ask the question that gets past the stated ask to the real problem.\nInfluence & Judgment: Build alignment through evidence and clear tradeoffs, and push back on unclear requirements or shaky solutions, respectfully but directly.\nOwnership & Adaptability: Flag risks early, document decisions, and stay effective when priorities or teams shift under you.\nCoaching: Give junior analysts real, actionable feedback.\nWHAT SUCCESS LOOKS LIKE\nEarly Risk Detection: Risks, assumptions, and dependencies surface early.\nDocumentation: Decisions and changes are documented clearly.\nUAT: Validates business outcomes, not just feature completion.\nMentorship: Junior analysts get consistent guidance and feedback.\nWHAT DO WE OFFER?\nWe enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!\nPremium healthcare through OSDE for the employee and their immediate family members\nMendel prepaid card with a monthly allowance for grocery purchases\nMonthly reimbursements for Wi-Fi/electricity expenses\nMonthly reimbursements for training/English classes\n100% covered “Plan Total” membership at Sportclub\nAccess to our benefits platform through Bonda\nA flexible vacation policy\nWE SUPPORT YOU BEING YOU\nDEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.\nWe are aB Corp-certified company passionate aboutpurpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.\nDEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.\nLearn more about DEPT®\nDIVERSITY, EQUITY, & INCLUSION\nAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.\nNot sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.\nWe also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.\nWant to know more about our dedication to diversity, equity, and inclusion? 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