{"id":3760652,"url":"https://alion.io/job/dertour-group-it-specialist-mfd","title":"IT Specialist (m/f/d)","company":{"id":2341763,"name":"DERTOUR Group","domain":"dertour-jobs.com","url":"https://alion.io/company/dertour-jobs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"d.vinci","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hurghada, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-04T13:54:15Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T23:53:49Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Introduction\nYour Key Tasks\nWe are looking for a skilled and passionate IT Specialist (m/f/d) to join our team in Hurghada. The successful candidate will be responsible for supporting the company's IT infrastructure, resolving technical issues, maintaining IT assets, and contributing to digital transformation initiatives.\nTroubleshoot and resolve IT issues within the workplace.\n Address and resolve employee tickets and complaints in a timely manner.\n Maintain and upgrade existing hardware devices. \nInstall new software and collaboration tools to improve workflows\n Manage and maintain company assets, including laptops, computers, storage devices, and peripherals. \nEnsure the security of company digital assets and business data.\nYour Profile\nRelevant experience in IT Support or a similar role. \n Bachelor’s degree in computer science, Information Technology, or a related field. \n Strong knowledge of networking, hardware, software, and cybersecurity. \n Good command of written and spoken English. \n Experience with Microsoft 365 and collaboration tools. \n Knowledge of AI solutions and digital transformation projects. \n Relevant technical certifications will be considered an advantage. \n Strong problem-solving and troubleshooting abilities. \n Effective communication and reporting skills. \n Passion for technology and innovation.","description_format":"text","description_chars":1342,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Hotels & Resorts","Tour Operators"],"lifecycle":[{"event":"open","at":"2026-11-04T18:25:32Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":68,"reasons":["conf:4","stale_co","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/dertour-group-it-specialist-mfd","json_url":"https://alion.io/job/dertour-group-it-specialist-mfd.json","meta":{"generated_at":"2026-11-11T01:47:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":318,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2341763},"rest":"https://alion.io/mcp/rest/get_company?id=2341763"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdertour-group-it-specialist-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdertour-group-it-specialist-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdertour-group-it-specialist-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dertour-group-it-specialist-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdertour-group-it-specialist-mfd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3760652}},{"tool":"search_jobs","arguments":{"company":"dertour-jobs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3760652},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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