{"id":3658205,"url":"https://alion.io/job/designedconveyor-technical-trainer-warehouse-software-automation","title":"Technical Trainer, Warehouse Software & Automation","company":{"id":719987,"name":"Designedconveyor","domain":"designedconveyor.com","url":"https://alion.io/company/designedconveyor","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":17,"ghost_share":0,"stale_share":0.294,"repost_share":0,"time_to_fill_p50_days":118,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Education","role_family":"Education","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T23:20:12Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T07:28:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the Role \nAs a Customer Service Technical Trainer, you’ll help customers confidently use Datum, our warehouse execution system (WES), and the control systems that support their automated conveyor operations. Your primary focus will be developing and delivering two training types, DCS System and DCS Software (Datum). This will include clear, practical training on Datum functionality, software workflows, and system operation for Maintenance and Operations teams. As part of our Customer Service team, you’ll create training plans and user guides, identify learning gaps, and help customers understand system functionality and workflows while building lasting relationships and delivering on our promises. \nIn this role, you will… \nTrain Operations teams on their overall system components and functions. \nBuild manuals and presentations to support System Training. \nDevelop and deliver customer training on Datum, our warehouse execution system (WES), with a focus on software functionality, system navigation, operating workflows, and troubleshooting. Explain how Datum works with automated conveyor and PLC control systems and use technical documentation and operating instructions to build clear training plans and user guides. \nCoordinate vendor-led software and systems training during projects and collect and organize documentation to support customer learning. \nCommunicate clearly, both verbally and in writing, with Maintenance and Operations teams to align software and systems training with customer needs and contract obligations. \nMaintain records of completed customer training and use participant feedback to identify knowledge gaps and improve software and systems training. \nSell and schedule additional software and systems training as needed, determine service charges, and coordinate billing. \nTravel up to 50% (30% Typical) to customer and vendor locations to deliver and receive software and systems training. \nWe’re excited about you because… \nYou have at least two years of experience working with fully automated conveyor and PLC control systems, including the software interfaces used to operate, monitor, and troubleshoot them. \nYou have a working knowledge of high- and low-voltage electrical systems and understand how software and controls interact with conveyor equipment. \nYou can plan and manage software and systems training schedules with clear learning objectives and practical, task-based instruction. \nYou can explain technical software and systems concepts clearly, demonstrate workflows, and help Maintenance and Operations teams apply what they learn. \nYou bring strong customer service skills, listen effectively, and collaborate with customers, vendors, and teammates to understand training needs and support learning. \nYou can manage competing priorities and adapt training plans to changing schedules, customer needs, and system requirements. \nAbout Us: \nConveyor may be in our name, but it’s only part of what we do. DCS was founded in 1982 and has grown to serve major clients in multiple industries by providing material handling, full-scale warehouse operations and conveyor design solutions that are custom crafted for their need. We don’t sell ready-made systems - we build relationships that empower us to craft custom solutions together. It’s the teamwork approach, sharing ideas and building upon them, that produces the best results. \nAnd DCS is committed to creating an extraordinary employment experience for our team. We work like crazy to hire and develop great people, build relationships, and ensure that the programs and services we offer our team are among the best in the business- from a killer snack wall and casual work environment to flexible PTO and opportunities to give back within the community. \nMore Reasons to Join Our Team: \nWe pride ourselves in our family-like culture and casual, but focused, work environment \nWe offer competitive salaries \nWe offer our employees flexibility and autonomy \nWe do community outreach projects throughout the year \nWe know how to throw company events \nWe work hard, but we also know how to have fun - darts, anyone? \nIndividuals seeking employment at Designed Conveyor Systems are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Accommodation is available to applicants with a disability condition, when applying, testing, or interviewing for a position. Please let us know if you need accommodation.","description_format":"text","description_chars":4564,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Warehousing","Logistics & Warehouse Robotics"],"lifecycle":[{"event":"open","at":"2026-11-03T02:51:13Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":118,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/designedconveyor-technical-trainer-warehouse-software-automation","json_url":"https://alion.io/job/designedconveyor-technical-trainer-warehouse-software-automation.json","meta":{"generated_at":"2026-11-04T10:48:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16069,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":719987},"rest":"https://alion.io/mcp/rest/get_company?id=719987"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdesignedconveyor-technical-trainer-warehouse-software-automation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdesignedconveyor-technical-trainer-warehouse-software-automation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdesignedconveyor-technical-trainer-warehouse-software-automation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/designedconveyor-technical-trainer-warehouse-software-automation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdesignedconveyor-technical-trainer-warehouse-software-automation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3658205}},{"tool":"search_jobs","arguments":{"company":"designedconveyor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3658205},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}