{"id":4342407,"url":"https://alion.io/job/desjardins-agent-benefits-2","title":"Agent, Benefits","company":{"id":8073,"name":"Desjardins","domain":"desjardins.com","url":"https://alion.io/company/desjardins","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":22,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Levis, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T19:30:29Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Temporary 12 month position.\nAs a claims agent, you help process life and health insurance claims, promote occupational health and manage disabilities. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:\nCarry out administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents.\nProvide information about your unit’s day-to-day operations\nCheck data in the system and correct it as needed\nCommunicate with practitioners to obtain and verify information.\nWhat we offer*\nCompetitive salary and annual bonus\n4 weeks of flexible vacation starting in the first year\nDefined benefit pension plan that provides predictable, stable income throughout retirement\nGroup insurance including telemedicine\nReimbursement of health and wellness expenses and telework equipment\n* Benefits apply based on eligibility criteria.\nWhat you bring to the table\nTrade school diploma in a related field\nA minimum of one year of relevant experience\nPlease note that other combinations of qualifications and relevant experience may be considered\nKnowledge of French is required\nIntermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients\nAction oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning, Situational adaptabilityEquity, Diversity, Inclusion and Accessibility\nAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.\nIf there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!\nTrade Union (If applicable)\nJob Family\nLife and health insurance (FG)Unposting Date\n2026-11-20","description_format":"text","description_chars":2621,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity","Health insurance"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Property & Casualty Insurance","Credit Unions & Cooperative Banks","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-15T19:30:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":16,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-11-15T21:12:06Z"},"pay":null,"html_url":"https://alion.io/job/desjardins-agent-benefits-2","json_url":"https://alion.io/job/desjardins-agent-benefits-2.json","meta":{"generated_at":"2026-11-15T21:12:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16147,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8073},"rest":"https://alion.io/mcp/rest/get_company?id=8073"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdesjardins-agent-benefits-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdesjardins-agent-benefits-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdesjardins-agent-benefits-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/desjardins-agent-benefits-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdesjardins-agent-benefits-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4342407}},{"tool":"search_jobs","arguments":{"company":"desjardins.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4342407},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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