{"id":2889017,"url":"https://alion.io/job/desjardins-agent-office-work-and-operations-5","title":"Agent, Office work and operations","company":{"id":8073,"name":"Desjardins","domain":"desjardins.com","url":"https://alion.io/company/desjardins","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":24,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":58000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":264},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-29T23:55:32Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Temporary position for 12 months. The work mode arrangement for the position is full-time on site.\nAs an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results in therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively. More specifically, you will be required to:\nEnsure the completion of the unit's administrative business processes. Perform analysis. Produce or revise reports and statistics. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups\nProvide support to users in the efficient use of tools and systems\nPerform various administrative tasks related to data entry, extraction, processing, compilation and coding\nProvide various information related to policies, programs and processes in your field\nPrepare or revise presentations and other related documents.\nWhat we offer*\nCompetitive salary and annual bonus\n4 weeks of flexible vacation starting in the first year\nDefined benefit pension plan that provides predictable, stable income throughout retirement\nGroup insurance including telemedicine\nReimbursement of health and wellness expenses and telework equipment\n* Benefits apply based on eligibility criteria.\nWhat you bring to the table\nTrade school diploma in a related field\nA minimum of three years of relevant experience\nPlease note that other combinations of qualifications and relevant experience may be considered\nKnowledge of French is required\nAdvanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients\nAction oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability\nEquity, Diversity, Inclusion and Accessibility\nAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.\nIf there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!\nTrade Union (If applicable)\nJob Family\nAdministration (FG)Unposting Date\n2026-10-28","description_format":"text","description_chars":3088,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Property & Casualty Insurance","Credit Unions & Cooperative Banks","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-20T01:10:46Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.582,"p_room":0.9,"age_days":10,"expected_fill_days":16,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/desjardins-agent-office-work-and-operations-5","json_url":"https://alion.io/job/desjardins-agent-office-work-and-operations-5.json","meta":{"generated_at":"2026-10-30T04:14:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5764,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8073},"rest":"https://alion.io/mcp/rest/get_company?id=8073"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdesjardins-agent-office-work-and-operations-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdesjardins-agent-office-work-and-operations-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdesjardins-agent-office-work-and-operations-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/desjardins-agent-office-work-and-operations-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdesjardins-agent-office-work-and-operations-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2889017}},{"tool":"search_jobs","arguments":{"company":"desjardins.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2889017},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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