{"id":3600262,"url":"https://alion.io/job/desjardins-customer-service-coordinator","title":"Customer Service Coordinator","company":{"id":8073,"name":"Desjardins","domain":"desjardins.com","url":"https://alion.io/company/desjardins","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":19,"ghost_share":0,"stale_share":0.632,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T08:08:22Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T08:38:24Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Temporary 12-month position\nAs a Customer Service Coordinator, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to:\nHelp carry out the unit’s operational and administrative processes\nHelp analyze and produce reports and statistics\nCarry out administrative tasks, including data collection, entry, modification, compilation and coding. Coordinate the unit’s activities\nProvide information about your line of business’s processes and procedures\nHelp prepare presentations and related documents\nServe as resource person for administrative and operational matters\nWhat we offer*\nCompetitive salary and annual bonus\n4 weeks of flexible vacation starting in the first year\nDefined benefit pension plan that provides predictable, stable income throughout retirement\nGroup insurance including telemedicine\nReimbursement of health and wellness expenses and telework equipment\n* Benefits apply based on eligibility criteria.\nWhat you bring to the table\nCollege diploma in a related field\nPlease note that other combinations of qualifications and relevant experience may be considered\nAction oriented, Collaborates, Differences, Nimble learning, Tech savvyEquity, Diversity, Inclusion and Accessibility\nAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.\nIf there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!\nTrade Union (If applicable)\nJob Family\nAdministration (FG)Unposting Date\n2026-11-16","description_format":"text","description_chars":2586,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Property & Casualty Insurance","Credit Unions & Cooperative Banks","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-02T08:08:22Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.621,"p_room":1,"age_days":2,"expected_fill_days":16,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/desjardins-customer-service-coordinator","json_url":"https://alion.io/job/desjardins-customer-service-coordinator.json","meta":{"generated_at":"2026-11-05T10:53:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13971,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8073},"rest":"https://alion.io/mcp/rest/get_company?id=8073"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdesjardins-customer-service-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdesjardins-customer-service-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdesjardins-customer-service-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/desjardins-customer-service-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdesjardins-customer-service-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3600262}},{"tool":"search_jobs","arguments":{"company":"desjardins.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3600262},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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