{"id":3282859,"url":"https://alion.io/job/destaco-quality-warranty-engineer","title":"Quality Warranty Engineer","company":{"id":176458,"name":"DESTACO","domain":"destaco.com","url":"https://alion.io/company/destaco","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":84,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gastonia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":160000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6333},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FMEA","optional":false},{"name":"Statistical Process Control","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-26T17:20:21Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T03:37:00Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Quality Warranty Engineer\nJob Summary:\nSince 1934, Stabilus has offered components for diverse applications. We started out as a manufacturer of retrofittable stabilizers for the American automotive industry in 1962 and were the first company in the world to produce gas springs as standard equipment. Since then, we have continued to establish our pioneering role: With a wide range of applications, our unique product range and decades of experience, we are the world's leading manufacturer of solutions based on gas springs, dampers and electromechanical drives.\nThe Quality Warranty Engineer position is located at our U.S. Corporate Headquarters in Gastonia, NC. The person in this role commits to continuous improvement in delivering a gas spring product to the customer which meets all specifications described on the internal drawing and that the processes used in the manufacture/assembly are operated under controlled and capable conditions. They will be the quality expert as well as the voice of the customer in their assigned functional area as well as the facility as a whole. They will be responsible to review and manage customer portals including Warranty, 8D’s and 5Why’s responses.\nThe goals of the position are:\nContinuous improvement of the Quality System and manufacturing/assembly processes through the use of any and all appropriate quality tools such as DoE, SPC, GR&R, etc.\nWaste reduction through constant reduction in scrap, rework and non-value-added work steps.\nDetermine and quantify the causes for product returns or failures. Report effectiveness of the Quality System by performance of work center specific process, product or series production audits and being instrumental in the correction of any deviations noted.\nDetermine and quantify the effectiveness of their assigned functional area through capability analysis, QAP monitoring and sound quality principles.\nMain Tasks \nResponsible to answer and handle customer concerns by managing customer portals, emails or phone calls.\nMonitors and observes production processes to ensure conformance to procedures.\nSolely responsible for the proper and timely uploads into customer portals for defining and listing the failure mode and who was responsible for such failure, completing Technical Factors.\nPerforms capability studies on all processes, evaluates data issues reports, follows up on corrective actions.\nCollects, organizes, and reports quality performance data. Creation of monthly report on trends.\nTeam leader for corrective actions or other quality meetings including Controls Plans (CP), Process Failure Mode and Effect Analysis (PFMEA) and 8D.\nResponsible for analysis and initiation of scrap reduction efforts.\nAssumes the role of trainer when changes are made to any QAP to relay the information to all associates affected by the change.\nTrains associates on the proper use and care of any new quality inspection equipment.\nRead and interpret customer drawings as well as STABILUS standards and perform validation testing as described herein.\nUse the Lab Technicians teardown analysis for reporting and determining causes, interprets their findings into a customer report.\nProvides technical guidance and direction to Quality Technicians, Auditors and Inspectors.\nAttending and managing visits to customer locations.\nTravel to various domestic and international locations required.\nSecondary Tasks\nThe job holder is obliged to follow the existing procedures and work instructions and act accordingly.\nRemains current with technical skills by attending training classes, special technical and administrative courses, seminars, exhibits and trade shows as needed.\nPerforms other duties as assigned.\nEducation, Training, Certifications\nBachelor’s degree or equivalent or 5 to 10 years related experience and/or training, or equivalent combination of education and experience.\nMust have certification in at least one of the following: Six Sigma, CQE/CQM, Reliability, Quality Lead Auditor.\nExperience\n\nMust have an in-depth knowledge of variation reduction practices including SPC, MSA and PFMEA fundamentals, standard quality “Core Tools” and practices.\nMust know proper usage and care of standard in process gauges as well as specialized test equipment.\nRequires the ability to read and interpret STABILUS engineering drawings and specifications.\nPerforms routine laboratory procedures as needed.\nProvides assistance to production areas in field of expertise to train or assist in problem solving.\nPerform tear down and failure analysts of parts, as necessary.\nAssists in launch support activities.\nAbility to generate technical reports.\nFollows established guidelines and design specifications for quality audits. Judgment and problem-solving skills are required to determine root causes and solutions to off standard situations.\nWorks with sensitive equipment and gages where errors could impact the accuracy of measurements and calibrations.\nWorks with finished products and conducts audits where errors could be costly if undetected. Customer relations and/or company revenues could also be affected through negligence.\nConducts quality audits of others work where failure to follow established procedures could affect the quality of the product.\nTravel to customer sites, domestic and international, as a point of contact for discussion on product failure and to establish sort activity.\nAdditional basic skills required: Concerns and Supplier Database, Analysis Database and QM Systems maintenance.\nJob Knowledge and Skills\n\nLanguage Skills - Due to the nature and accountability of this position, fluency in English is required; other language skills such as German is a plus.\nSoftware Skills - MS Office - High level, SAP, Customer specific (web-based portals, modern-based downloads of certain information, etc).\nReasoning Ability, Resourcefulness and Initiative - Strategic and lateral thinking, plus ability to anticipate and be proactive\nStrong analytical, numerical, and reasoning skill\nStrategic planning skills\nAbility to manage multiple tasks/priorities\nBe able to anticipate and identify opportunities as they arise\nCreative thinking, good judgment and initiative are mandatory\n\nInterpersonal Skills - Excellent oral and written communication skills. The ability to communicate clearly and effectively with all levels of the organization internally and externally.\nParticipative management type - advocates team concept.\nAbility to get along with diverse personalities. Tactful, mature.\nAbility to establish credibility and be decisive, but able to recognize and support the organization’s preferences and priorities. Emphasis on development of strong 2-way communication skills; listen, communicate, and test one’s own understanding as well as that of dialogue partner(s).\nThe ability to write, present and communicate, complex and comprehensive business reports.\nArticulate strategies and exercise leadership in their execution.\nCommunicate effectively with associates in foreign affiliates, by being aware of and taking into consideration cultural differences.\n\nOther Duties:\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.","description_format":"text","description_chars":7364,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mechanical Components & Fasteners","Robotic Components & Sensors"],"lifecycle":[{"event":"open","at":"2026-10-26T17:20:21Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":84,"reasons":["conf:2","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/destaco-quality-warranty-engineer","json_url":"https://alion.io/job/destaco-quality-warranty-engineer.json","meta":{"generated_at":"2026-11-01T07:32:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11598,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176458},"rest":"https://alion.io/mcp/rest/get_company?id=176458"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdestaco-quality-warranty-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdestaco-quality-warranty-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdestaco-quality-warranty-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/destaco-quality-warranty-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdestaco-quality-warranty-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3282859}},{"tool":"search_jobs","arguments":{"company":"destaco.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3282859},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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