{"id":1924018,"url":"https://alion.io/job/destination-knot-customer-support-representative-travel-accommodations","title":"Customer Support Representative – Travel & Accommodations","company":{"id":672840,"name":"Destination Knot","domain":"destinationknot.co","url":"https://alion.io/company/destinationknot","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":45000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T18:39:30Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-02T01:31:43Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Job Type: Work From Home | Flexible Hours\nPosition Overview\nWe’re seeking customer-focused individuals to support clients with travel accommodation bookings. In this remote role, you’ll help travelers find hotel options that match their needs while learning the travel industry from the inside.\nThis position is ideal for stay-at-home parents, career switchers, students, or anyone looking for a flexible, remote opportunity with growth potential.\nResponsibilities\nGuide clients through hotel and accommodation options\nProvide friendly, professional customer support\nAssist with booking confirmations and general travel questions\nKeep organized notes and follow simple booking workflows\nAttend virtual training and support calls\nQualifications\nStrong people skills and positive attitude\nDependable and self-motivated\nComfortable using email, online systems, and basic software\nPassion for helping others and learning something new\nBenefits\nFully remote position\nFlexible scheduling (part-time or full-time options)\nTraining, certification guidance, and support\nTravel discounts and industry perks\nIncome opportunities tied to effort and consistency","description_format":"text","description_chars":1148,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies"],"lifecycle":[{"event":"open","at":"2026-10-05T19:08:18Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.812,"p_room":0.75,"age_days":26,"expected_fill_days":33,"reasons":["conf:0","win:late","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":75000,"is_top_pay":true},"html_url":"https://alion.io/job/destination-knot-customer-support-representative-travel-accommodations","json_url":"https://alion.io/job/destination-knot-customer-support-representative-travel-accommodations.json","meta":{"generated_at":"2026-11-02T02:19:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672840},"rest":"https://alion.io/mcp/rest/get_company?id=672840"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdestination-knot-customer-support-representative-travel-accommodations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdestination-knot-customer-support-representative-travel-accommodations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdestination-knot-customer-support-representative-travel-accommodations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/destination-knot-customer-support-representative-travel-accommodations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdestination-knot-customer-support-representative-travel-accommodations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1924018}},{"tool":"search_jobs","arguments":{"company":"destinationknot.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1924018},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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