Entry Level | Hotel Reservations Coordinator | Online

Destination Knot • Hotels & Resorts • 8 hours ago
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Salary
$45k – $65k per year
Location
Remote (United States)
Seniority
Junior

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 24, 2026.

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Destination Knot

Destination Knot is a remote travel and events coordination business that, according to its job ads, handles hotel, event and group reservations, itineraries and scheduling for clients in the United States, with an emphasis on support rather than sales. No address, founders or company history appear in its postings, and the destinationknot.co domain currently shows unrelated online gambling review content, so the business behind the listings could not be verified. Its openings are almost all remote entry-level roles such as hotel reservation and customer service specialists, travel reservationists, itinerary and events coordinators and wedding and honeymoon travel consultants.
destinationknot.co • New York • Los Angeles • Chicago • Atlanta • Washington • 1001-5000 employees

Job Title: Work From Home - Hotel Reservations - Customer Service

Job Type: Flexible Schedule | Remote Work

About Us:

We are a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality.

Position Overview:

We are seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service

Representatives. In this remote role, you’ll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning.

This position is perfect for those who enjoy working with people, love the travel industry, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided.

Key Responsibilities:

Assist clients in researching and booking hotel accommodations

Provide accurate information about hotel options, pricing, and amenities

Respond promptly and professionally to client inquiries via phone, email, or online messaging

Maintain accurate records of client interactions, preferences, and reservations

Collaborate with other team members to ensure excellent service delivery

Stay current on travel trends, hotel offerings, and industry updates

Participate in virtual team meetings and training sessions

Requirements:

Excellent communication and customer service skills

Friendly, professional demeanor and strong attention to detail

Ability to work independently and manage tasks effectively

Basic computer skills and reliable internet connection

Interest in travel and helping clients plan exceptional hotel stays

Previous experience in customer service, hospitality, or sales is a plus but not required

What We Offer:

Flexible, remote work environment

Full training and access to booking tools and industry resources

Supportive team culture and mentorship

Income-earning possibilities based on performance

Access to exclusive travel discounts and industry perks

Opportunities for personal and professional development

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