{"id":1191171,"url":"https://alion.io/job/destination-knot-entry-level-hotel-reservations-coordinator-online-2","title":"Entry Level | Hotel Reservations Coordinator | Online","company":{"id":672840,"name":"Destination Knot","domain":"destinationknot.co","url":"https://alion.io/company/destinationknot","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":45000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T12:54:35Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-11-05T09:11:06Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Job Title: Work From Home - Hotel Reservations - Customer Service\nJob Type: Flexible Schedule | Remote Work\nAbout Us:\nWe are a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality.\nPosition Overview:\nWe are seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service\nRepresentatives. In this remote role, you’ll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning.\nThis position is perfect for those who enjoy working with people, love the travel industry, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided.\nKey Responsibilities:\nAssist clients in researching and booking hotel accommodations\nProvide accurate information about hotel options, pricing, and amenities\nRespond promptly and professionally to client inquiries via phone, email, or online messaging\nMaintain accurate records of client interactions, preferences, and reservations\nCollaborate with other team members to ensure excellent service delivery\nStay current on travel trends, hotel offerings, and industry updates\nParticipate in virtual team meetings and training sessions\nRequirements:\nExcellent communication and customer service skills\nFriendly, professional demeanor and strong attention to detail\nAbility to work independently and manage tasks effectively\nBasic computer skills and reliable internet connection\nInterest in travel and helping clients plan exceptional hotel stays\nPrevious experience in customer service, hospitality, or sales is a plus but not 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