Hotel Reservations Support Specialist | Remote

Destination Knot • Hotels & Resorts • 1 day ago

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Salary

$40k – $55k per year

Location

Remote (United States)

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 24, 2026.

Overview

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Destination Knot

Destination Knot is a remote travel and events coordination business that, according to its job ads, handles hotel, event and group reservations, itineraries and scheduling for clients in the United States, with an emphasis on support rather than sales. No address, founders or company history appear in its postings, and the destinationknot.co domain currently shows unrelated online gambling review content, so the business behind the listings could not be verified. Its openings are almost all remote entry-level roles such as hotel reservation and customer service specialists, travel reservationists, itinerary and events coordinators and wedding and honeymoon travel consultants.

destinationknot.co • New York • Los Angeles • Chicago • Atlanta • Washington • 1001-5000 employees

Position Overview

We are seeking motivated, service-oriented individuals interested in assisting clients with hotel accommodations, reservations, and vacation planning. The Hotel Reservations Support Specialist works remotely to research lodging options, coordinate reservation details, and provide personalized support throughout the planning and booking process.

This role is ideal for individuals who enjoy helping others, have strong organizational and communication skills, and are comfortable learning online reservation systems and industry resources. Training and resources are provided to help individuals develop the knowledge needed to assist clients with hotels, resorts, and other vacation-related services.

Key Responsibilities

Research hotels, resorts, and accommodation options based on client preferences and needs
Assist clients with availability, reservation options, and booking details
Coordinate accommodations and related vacation components when requested
Review reservation information for accuracy prior to confirmation
Communicate professionally with clients throughout the planning and booking process
Assist with reservation updates, changes, and general questions
Maintain organized client and booking records
Utilize approved reservation platforms and industry resources
Stay informed about properties, destinations, promotions, and booking procedures
Provide attentive follow-up and personalized client service

Qualifications

Strong communication and customer service skills
Excellent organization and attention to detail
Comfortable researching and comparing information online
Ability to work independently and manage time effectively
Basic computer and internet proficiency
Willingness to complete training and learn reservation systems
Previous experience in hospitality, customer service, reservations, or related fields is helpful but not required
Must be 18 years of age or older
Reliable computer and internet access

What Is Provided

Fully remote work environment
Flexible scheduling
Training and ongoing educational resources
Access to reservation and planning tools
Industry and supplier resources
Supportive professional environment
Opportunities to expand knowledge across hotels, resorts, vacation packages, and destination experiences

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