{"id":1316406,"url":"https://alion.io/job/destination-knot-remote-client-operations-associate","title":"Remote - Client Operations Associate","company":{"id":672840,"name":"Destination Knot","domain":"destinationknot.co","url":"https://alion.io/company/destinationknot","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":45000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-26T17:16:05Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-09-29T23:06:38Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Reservations Support Specialist - Remote\nLocation: Remote (United States)\nAbout Us:\nAs a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions.\nPosition Overview:\nThe Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination. This role is responsible for assisting with booking requests, maintaining accurate records, and ensuring timely communication with clients throughout the coordination process.\nThis position is well-suited for individuals who are organized, detail-oriented, and comfortable supporting clients in a remote work environment.\nKey Responsibilities:\nAssist with reservation and scheduling requests in accordance with established procedures\nCommunicate with clients to confirm details, provide updates, and answer general inquiries\nMaintain accurate client records, booking information, and documentation\nMonitor timelines and ensure confirmations and changes are processed correctly\nProvide general support to ensure a smooth and positive client experience\nFollow internal workflows and quality standards to ensure consistency and accuracy\nCollaborate with internal team members as needed to support daily operations\nQualifications & Skills:\nStrong customer service and communication skills\nHigh level of organization and attention to detail\nAbility to manage multiple tasks in a structured, remote environment\nBasic computer skills and comfort learning new systems\nReliable, professional, and self-motivated\nPrior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial but not required.\nWork Environment & Schedule:\nFully remote position\nFlexible scheduling may be available\nTraining and ongoing guidance provided\nWhy Work With Us:\nRemote work flexibility\nSupportive and process-driven environment\nClear expectations and structured workflows\nOpportunity to develop coordination and client support skills\nHow to Apply:\nInterested candidates are encouraged to apply for consideration. Qualified applicants will be contacted regarding next steps.","description_format":"text","description_chars":2272,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T18:51:41Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":false},"html_url":"https://alion.io/job/destination-knot-remote-client-operations-associate","json_url":"https://alion.io/job/destination-knot-remote-client-operations-associate.json","meta":{"generated_at":"2026-09-30T01:29:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1036,"day_limit":5000,"remaining_today":3964,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}