Travel Support Specialist – Client Services
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Salary
$35k – $65k per year
Location
Remote (United States)
Overview
Company
Impact
Profile match
Destination Knot is a remote travel and events coordination business that, according to its job ads, handles hotel, event and group reservations, itineraries and scheduling for clients in the United States, with an emphasis on support rather than sales. No address, founders or company history appear in its postings, and the destinationknot.co domain currently shows unrelated online gambling review content, so the business behind the listings could not be verified. Its openings are almost all remote entry-level roles such as hotel reservation and customer service specialists, travel reservationists, itinerary and events coordinators and wedding and honeymoon travel consultants.
Responsibilities:
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues (delays, cancellations, schedule changes) in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in our CRM system.
Requirements:
- Previous experience in a travel agency or customer support role.
- Strong attention to detail and excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Tech-savvy and comfortable using booking platforms and CRMs.
Why Work With Us?
- Remote work and flexible schedule.
- Growth path into full-time travel advisor or team lead roles.
- Travel discounts and ongoing professional development.
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