{"id":2588107,"url":"https://alion.io/job/destination-workplace-customer-support-specialist","title":"Customer Support Specialist","company":{"id":4423094,"name":"Destination Workplace","domain":"destinationworkplace.eu","url":"https://alion.io/company/destinationworkplace","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":["BG"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1815},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"closed","first_seen_at":"2026-10-15T04:46:58Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T11:23:03Z","board_verified":false,"closed_at":"2026-10-19T11:23:03Z","days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"At Destination Workplace, we believe that the right job is the key to a fulfilling life, and the right person is the driving force behind every successful business.\nWe are here to connect talent with the appropriate role.\nOur partner is a leading global organization in the chemical and manufacturing industry.\nFor their internal needs we are looking to welcome a skilled professional to join their team as a Customer Support Specialist. At this role you will resolve customer or business-related challenges and operate with a diligent degree of knowledge handling customers, products, manufacturing, and transportation procedures.\nPrimary Responsibilities of the Role:\nDeliver high-quality and timely service to your assigned customer portfolio to maximize client satisfaction and long-term retention.\nMaintain a deep understanding of standard operating procedures, quality documentation, and governance. Actively identify and resolve operational knowledge gaps.\nServe as the primary liaison between Planning, Sales, Finance, and Supply Chain. \nDevelop and maintain strong working relationships with key internal and external stakeholders to ensure business targets are met effectively.\nEnsure strict adherence to company ethics, compliance policies, and formal governance standards in all daily operations.\nCollaborate with the Master Data team to audit and maintain accurate Customer Master Data in SAP, ensuring error-free deliveries, invoicing, and communications.\nThe company is offering:\nCompetitive salary package.\nFlexible working hours and hybrid/remote working options.\nHealth insurance and wellness benefits.\nLearning and development opportunities.\nCollaborative, international team culture.\nModern office environment.\nDesired skills and experience:\nBachelor degree, or equivalent professional experience.\nProficient in SAP and MS Office Suite.\nExperience with Customer Express (or similar customer management platforms) is a strong plus.\n1 to 2 years of proven experience in Customer Service.\nEnglish - Professional fluency (both written and verbal). German would be an advantage.\nReady to drive your success in a thriving company and join a team that cares about your growth and well-being? Share your CV now, your next career move awaits - let's connect!\nAll qualified candidates are encouraged to apply. We thank all applicants for their interest, our team will contact only those candidates selected for interviews. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment 3103.","description_format":"text","description_chars":2553,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T04:46:58Z"},{"event":"close","at":"2026-10-19T11:23:03Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/destination-workplace-customer-support-specialist","json_url":"https://alion.io/job/destination-workplace-customer-support-specialist.json","meta":{"generated_at":"2026-10-20T19:05:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21942,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423094},"rest":"https://alion.io/mcp/rest/get_company?id=4423094"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdestination-workplace-customer-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdestination-workplace-customer-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdestination-workplace-customer-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/destination-workplace-customer-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdestination-workplace-customer-support-specialist"}]}