{"id":984665,"url":"https://alion.io/job/destro-ai-robotics-technician","title":"Robotics Technician","company":{"id":723184,"name":"Destro AI","domain":"destro.ai","url":"https://alion.io/company/destro-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Allentown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":true},{"name":"Wi-Fi","optional":true}],"status":"live","first_seen_at":"2026-09-15T11:00:25Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-09T18:13:59Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"About Destro AI\nDestro AI is building the intelligence layer for robotics - the system that tells robots and humans what to do across complex real-world operations. Founded by former leaders from HAI Robotics, Dexterity, and Matic, Destro is built on a simple thesis: robotics has solved movement, but not decision-making.\nAt the core of Destro is MothershipOS, a centralized brain that coordinates robots, humans, and workflows in real time. Unlike traditional systems that rely on local intelligence on each robot, Destro brings global intelligence across the entire operation.\nDestro recently closed its Seed round at one of the highest valuations for a robotics company at this stage, and is already working with large enterprise operators to deploy real systems in production environments.\nRole Overview\nThis is a hands-on, on-site role based at a live customer facility in Allentown, PA.\nThis role is responsible for the operational health of Destro’s deployed robot fleet on the day shift. Responsibilities include deploying and commissioning new systems, maintaining the health of the existing fleet, resolving exceptions in real time during peak operating hours, and training the warehouse associates who work alongside the robots.\nAs the day-shift technician, this person also serves as Destro’s on-site representative, working directly with the customer’s operations supervisors, engineering staff, and IT team as the primary point of contact when issues arise. Field observations and feedback are reported directly to Destro’s engineering team and inform ongoing product development.\nThis is an on-site, floor-based role requiring extended time on your feet during the operation’s busiest hours. It offers direct, hands-on work with production robotic systems at an early-stage company, where field feedback has a direct influence on product decisions.\nAs the site and deployment footprint grow, this person will be responsible for training incoming technicians.\nWhat You’ll Do\nDeployment & Commissioning\nDeploy and commission Destro’s robotic systems on-site - unboxing, assembly, charging infrastructure, network setup, and configuration\nSupport site mapping, zone setup, and workflow configuration for new deployments and expansions\nExecute acceptance testing and validate systems against defined performance criteria before go-live\nTesting & Validation\nRun functional, integration, and end-to-end tests on robots and the MothershipOS platform\nValidate robot behavior against expected workflows and document deviations\nVerify software updates and configuration changes in the live environment before and after rollout\nFleet Monitoring & Exception Handling\nMonitor the robot fleet through the MothershipOS dashboard throughout the shift\nRespond to and resolve robot exceptions in real time during peak volume - blocked paths, failed picks, navigation faults, charging faults, connectivity drops\nTriage issues quickly to keep throughput and uptime targets on track when the floor is busiest\nTrack exception patterns and recurring failures rather than just clearing them one by one\nPreventive Maintenance\nExecute scheduled preventive maintenance on the robot fleet - inspections, cleaning, sensor calibration, wheel and drive checks, battery health\nPlan maintenance windows around the operation so downtime does not cost the customer throughput\nDiagnose and repair mechanical, electrical, and electromechanical faults\nManage spare parts inventory and coordinate replacements\nMaintain accurate maintenance logs and service records for every unit\nTraining & Enablement\nTrain warehouse associates on how to work safely and effectively alongside Destro’s robots\nDeliver refresher training as workflows change and new associates join, including at shift handover\nBuild and maintain SOPs, quick-reference guides, and troubleshooting documentation for the site\nTrain and onboard new Destro technicians as the team grows, and serve as their point of escalation\nCustomer Interface\nServe as Destro’s day-to-day technical point of contact on site for operations supervisors, engineering, and IT\nCommunicate system status, incidents, and resolution timelines clearly to customer stakeholders\nParticipate in daily operations meetings and shift handovers\nBrief incoming night coverage on open issues, in-progress repairs, and anything to watch\nEngineering Escalation\nEscalate unresolved issues to the engineering team with clear, complete diagnostic detail - logs, reproduction steps, photos or video, and site context\nWork with remote engineers to reproduce, diagnose, and verify fixes\nFeed field learnings back into the product so the same failure does not recur at the next site\nWho You Are\n2+ years of hands-on technical experience with robotics, automation, material handling equipment, or comparable electromechanical systems\nStrong mechanical and electrical troubleshooting instincts - able to isolate a problem across mechanical, electrical, network, and software layers\nAble to stay calm and methodical when production is down, the floor is at peak, and people are waiting on a resolution\nComfortable being the customer-facing face of a vendor on site, and confident holding a conversation with an operations manager\nClear communicator who can explain a technical issue to a warehouse associate and to a software engineer, in the right language for each\nGenuinely effective at teaching - this role trains associates and, later, other technicians\nComfortable in a warehouse environment: on your feet for extended periods, lifting up to 50 lbs, working around powered industrial equipment\nReliable and safety-first, with a high ownership mindset\nPreferred Experience\nExperience with AMRs, AGVs, ASRS, sortation systems, or robotic picking systems\nExperience working inside a distribution center, fulfillment center, or 3PL operation\nFamiliarity with Linux command line, networking basics (IP addressing, Wi-Fi troubleshooting, switches and access points), and reading system logs\nExperience with fleet management or robot monitoring dashboards\nExperience writing SOPs or training material\nBilingual English/Spanish is a strong plus given the associate population at this site\nAssociate degree or technical certification in robotics, mechatronics, industrial maintenance, electronics, or a related field - or equivalent military or hands-on experience\nPrior experience training or leading other technicians\nForklift or powered industrial equipment certification","description_format":"text","description_chars":6465,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics & Warehouse Robotics","Robotic Software & Control Systems"],"lifecycle":[{"event":"open","at":"2026-09-16T23:13:54Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.471,"p_room":0.36,"age_days":54,"expected_fill_days":29,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/destro-ai-robotics-technician","json_url":"https://alion.io/job/destro-ai-robotics-technician.json","meta":{"generated_at":"2026-11-09T18:37:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3478,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":723184},"rest":"https://alion.io/mcp/rest/get_company?id=723184"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdestro-ai-robotics-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdestro-ai-robotics-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdestro-ai-robotics-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/destro-ai-robotics-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdestro-ai-robotics-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":984665}},{"tool":"search_jobs","arguments":{"company":"destro.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":984665},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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