{"id":2573273,"url":"https://alion.io/job/deswik-business-development-manager","title":"Business Development Manager","company":{"id":60431,"name":"Deswik","domain":"deswik.com","url":"https://alion.io/company/deswik","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kumasi, Ghana"],"countries":["GH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-28T17:26:00Z","board_verified":false,"closed_at":"2026-10-28T17:26:00Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Business Development Manager\n\nCompany: Deswik\nEmployment type: Full-time\nLocation: Kumasi, Ghana\nRegional coverage: Ghana and West Africa\n\n Latest Career Advice Mining Jobs in Ghana: Careers in the Gold Sector Oct 19, 2026 \n HR Jobs in Ghana: Careers in Human Resources Oct 18, 2026 \n How to Start a Delivery Business in Ghana: Costs, Requirements and Opportunities Oct 16, 2026 \n Teaching Jobs in Ghana: A Guide for Educators Oct 16, 2026 \n Company profile\n\nDeswik provides specialised software, consulting, and technology solutions that help the mining industry improve planning, operational efficiency, and decision-making. By combining technical expertise with innovative digital tools, the company supports mining organisations in addressing complex operational challenges and achieving better business outcomes.\n\nDeswik values innovation, collaboration, customer partnerships, and continuous improvement. The company seeks professionals who can understand customer needs, identify opportunities for growth, and deliver solutions that create measurable value for mining businesses.\n ✓ Supercharge Your Job Search Stand out to employers and get the most out of Jobs.com.gh. Complete these 4 quick steps: \n Register as a Candidate or sign in if you already have an account. \n Complete Your Profile Add your professional and contact details. \n Upload or Update Your CV Keep your latest CV ready for applications. \n Upgrade Your CV for Free Use our premium CV templates at no cost. \n\nWe are seeking a commercially driven, proactive, and results-oriented Business Development Manager to strengthen Deswik’s presence in Ghana and expand its reach across West Africa. Based in Kumasi, the successful candidate will identify new business opportunities, build strong customer relationships, promote Deswik’s software and consulting solutions, and drive sustainable revenue growth across the region.\n\nRole overview\n\nThe Business Development Manager will lead regional business development activities, manage the sales pipeline, develop strategic customer relationships, and convert qualified opportunities into successful commercial outcomes.\n\nThe role requires a strong understanding of mining operations, technical solutions, and consultative sales. The successful candidate will work closely with Deswik’s global sales, consulting, and technical teams to demonstrate product value, support customers, and identify opportunities to expand the company’s market presence.\n\nThis position suits an independent and commercially minded professional who enjoys developing new markets, building long-term partnerships, and helping mining organisations use technology to improve their operations.\n\nKey responsibilities\n\n1. Business development and market expansion\n\nIdentify, qualify, and pursue new business opportunities across Ghana and West Africa.\n\nDevelop and execute regional business development strategies that increase market share, generate leads, and deliver revenue growth.\n\nBuild and manage a strong sales pipeline by researching target accounts, engaging prospective customers, and maintaining consistent follow-up.\n\nIdentify mining companies, contractors, and other relevant organisations that could benefit from Deswik’s software and consulting solutions.\n\nResearch market trends, customer priorities, competitor activities, and emerging opportunities to inform business development decisions.\n\nEstablish relationships with key decision-makers in mining operations, engineering, planning, and management.\n\nRepresent Deswik at mining conferences, industry exhibitions, trade shows, and networking events to strengthen brand awareness and generate qualified leads.\n\n2. Sales pipeline and commercial management\n\nManage opportunities throughout the sales cycle, from initial prospecting and qualification to proposal development, negotiation, and closing.\n\nUnderstand customer requirements and recommend suitable Deswik software and consulting solutions that address their operational challenges.\n\nPrepare commercial proposals, presentations, and business cases that clearly communicate product value and expected customer benefits.\n\nLead commercial discussions and coordinate internal resources to progress opportunities towards successful agreements.\n\nMaintain accurate sales forecasts, pipeline reports, customer records, and opportunity updates using the company’s designated systems.\n\nMonitor sales performance against agreed targets and develop action plans to address gaps or accelerate growth.\n\nIdentify opportunities to expand existing accounts through additional licences, increased software usage, renewals, and complementary services where they meet customer needs.\n\n3. Customer relationship management\n\nBuild and maintain trusted relationships with existing and prospective customers across Ghana and West Africa.\n\nServe as a key point of contact for customers, ensuring clear communication and timely coordination of requests.\n\nEngage customers regularly to understand their operational priorities, business challenges, and technology requirements.\n\nIdentify customer satisfaction concerns and coordinate with internal teams to resolve issues effectively.\n\nSupport customer retention by identifying renewal opportunities, monitoring account needs, and demonstrating ongoing product value.\n\nDevelop long-term partnerships that strengthen customer confidence and create opportunities for sustainable business growth.\n\nGather customer feedback and communicate market insights to relevant Deswik teams to support product and service improvements.\n\n4. Product promotion and technical collaboration\n\nWork with Deswik’s consulting, software, and regional sales teams to organise product demonstrations, presentations, online training sessions, and customer engagements.\n\nCommunicate the capabilities and benefits of Deswik’s solutions in a way that connects technical features to customer needs and business outcomes.\n\nCoordinate with technical specialists to ensure customers receive appropriate product information and demonstrations.\n\nSupport customers in understanding how mining software can improve mine planning, scheduling, design, and operational decision-making, where relevant to their needs.\n\nParticipate in product and sales training, including training in Johannesburg where required, and apply the knowledge gained to regional business development activities.\n\nShare market intelligence, customer feedback, and competitive insights with internal teams to strengthen regional sales strategies.\n\nMaintain a strong understanding of Deswik’s products, consulting capabilities, and evolving value propositions.\n\n5. Regional strategy and independent execution\n\nDevelop a practical understanding of the mining sector in Ghana and neighbouring West African markets.\n\nIdentify regional growth opportunities, strategic accounts, and potential partnerships that align with Deswik’s business objectives.\n\nPlan customer visits, outreach activities, and regional travel to maximise business development opportunities.\n\nWork independently to prioritise activities, manage time effectively, and achieve agreed commercial objectives.\n\nCollaborate with Deswik’s global sales and technical network to access expertise, coordinate resources, and support customer requirements.\n\nProvide regular updates to management on market developments, sales progress, business risks, and future opportunities.\n\nMaintain professional standards, protect confidential customer information, and represent Deswik’s brand and values consistently.\n\nQualifications and requirements\n\nCandidates should demonstrate the following:\n\nPossess at least five years of relevant experience in business development, sales, account management, or commercial roles involving mining software, mining technology, or related technical solutions.\n\nDemonstrate a proven ability to generate leads, develop sales pipelines, win new business, and achieve commercial targets.\n\nPossess a solid understanding of mining operations, mining technology, engineering workflows, or software solutions used in the mining sector.\n\nDemonstrate strong commercial awareness and the ability to connect technical solutions to customer priorities and measurable business outcomes.\n\nHave experience preparing proposals, presenting solutions, managing negotiations, and supporting complex sales processes.\n\nDemonstrate excellent relationship-building, networking, communication, and stakeholder management skills.\n\nCommunicate technical and commercial information clearly to both technical specialists and business decision-makers.\n\nSpeak and write English fluently. French language skills will be an advantage when engaging customers across West Africa.\n\nDemonstrate initiative, resilience, accountability, and the ability to work independently in a regional business development role.\n\nUse CRM platforms, presentation tools, and other business software effectively.\n\nShow a collaborative approach and the flexibility to work in a hybrid environment while remaining accountable for results.\n\nDemonstrate a genuine interest in building long-term customer relationships and developing Deswik’s regional business.\n\nA degree in Mining Engineering, Mine Planning, Geological Engineering, Business Administration, Sales, or a related discipline will be an advantage. A mining engineering background combined with software or technology sales experience will be particularly valuable.\n\nCandidates should also demonstrate a commitment to professional development and the ability to build lasting relationships with customers and colleagues.\n\nCore competencies\n\nStrategic business development and market expansion\n\nLead generation and sales pipeline management\n\nMining software and technology sales\n\nConsultative selling and solution positioning\n\nCommercial negotiations and proposal development\n\nCustomer relationship and account management\n\nMining industry knowledge and market analysis\n\nProduct demonstrations and technical presentations\n\nRevenue forecasting and performance reporting\n\nStakeholder engagement and networking\n\nIndependent planning and execution\n\nCollaboration across regional and global teams\n\nWhat Deswik offers\n\nDeswik aims to provide a professional, collaborative, and innovative working environment where employees can contribute to meaningful customer outcomes and develop their careers.\n\nAs Business Development Manager, you will have the opportunity to:\n\nDrive business growth across Ghana and the wider West African mining sector.\n\nBuild relationships with mining companies and industry leaders.\n\nRepresent innovative mining software and consulting solutions in a growing regional market.\n\nCollaborate with experienced sales, consulting, and technical professionals.\n\nDevelop your commercial, technical, and strategic capabilities through training and customer engagement.\n\nContribute directly to customer success and the company’s regional growth objectives.\n\nBuild a long-term career within an international mining technology business.\n\nHow to apply\n\nApply online by clicking the application button.\n\nApplication deadline: 25 October 2026\n\n RelatedSHARE with someone 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