{"id":1990899,"url":"https://alion.io/job/deugro-operations-manager","title":"Operations Manager","company":{"id":2413481,"name":"deugro","domain":"deugro.com","url":"https://alion.io/company/deugro","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Cornerstone","truth_index":{"grade":"B","score":70,"open_postings":30,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United 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responsibilities\nManagement and Execution of all daily operations of General Cargo Freight/Projects\nManagement, training, mentoring, and motivation of assigned team members (new and existing) Identify and groom staff with potential for succession planning and communicate with HR and management accordingly.\nResponsible for team member performance management, training and development, performance appraisal and disciplinary action up to and including termination - as applicable.\nLead, direct and support daily operations as well as spearheading the development and rollout of continuous improvement initiatives\nDirect, guide and support staff to delivery industry best practices\nFacilitate the provision of operational supports including import and export documentation, synchronization of origin/destination zone transport, customs formalities, and the overall scope of the door-to-door trade\nEnsure effective and timely delivery of customer commitments by the organization\nCreate a challenging, rewarding, and open work environment that facilitates constructive communication and motivates performance.\nConstantly monitor cost control efforts within the department to achieve maximum profitability and timely issue of customer invoices\nProvide drive and motivation to the department, by leading from the front\nEnsure timely, attentive, and appropriate communication with internal and external stakeholders and ensure effective resolution of service and operational issues\nMonthly financial close of operational files, responsible for cost and revenue accruals and month end close processes\nConsistent excellence in Reliability, Professionalism and Teamwork\nWork constructively in a team-oriented environment to ensure customer overseas offices requirements are met\nEnsure timely and accurate invoicing of operational files\nFollow code of conduct and ensure that same is followed by the ocean freight team\nAssist with business plans, budgeting and completing company reporting as directed\nLiaise with and provide advice to management, branches, overseas network regarding general cargo and project business as applicable\nImplement and validate Company KPI’s, SOPs and Directives Market Industry Knowledge / Business Acumen:\nKnowledge in all major freight forwarding disciplines, e.g., air, sea, surface transport, industrial projects\nUnderstanding of company strategy and products\nUnderstanding of company rules and guidelines\nStrong business administration competency Desired Attributes:\nAnalytical and conceptual thinker, self-starter, and team player\nProfessional image, polished presentation\nStrong relationship building and negotiating skills\nHigh energy and results oriented\nExcellent Commercial acumen Driven and hungry to develop opportunities\nSeen as an influencer, Customer focused\nDetail oriented with strong planning, organizational, project management, and analytical skills\nExcellent client / management presentation skills\nTeam player 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